What to do if ZKTeco TS1000 Pro Turnstiles do not grant access after authentication?
If a ZKTeco turnstile doesn't grant access after successful authentication, here's what to check: 1. Verify the user has the necessary permissions. 2. Use a multimeter to check the NO and COM ports of the access control system for a relay signal output. 3. Short-circuit the ports "K1, GND" and "K2, GND"; if the turnstile opens, inspect the access controller.
What to do if ZKTeco TS1000 Pro Turnstiles allows continuous one-way passing?
If ZKTeco turnstiles allow continuous passing on one side, you can try the following: 1. Check the turnstile-opening solenoid. 2. Ensure the access controller’s “Lock driving duration” is set to 1s. 3. Check the operation of the turnstile-opening solenoid and inspect for any obstructions.
How to troubleshoot a ZKTeco TS1000 Pro indicator that is not lit?
If the indicator on your ZKTeco turnstile isn't lit when powered on, the issue might stem from the power supply or circuit. Check the connection and power cables for any damage, and ensure all wiring is securely connected.
Why arms of ZKTeco TS1000 Pro Turnstiles cannot be lifted manually after power on?
If the arms of your ZKTeco tripod turnstile cannot be lifted manually after powering on, it could be due to related component issues or a problem with the drop-arm solenoid. Check if the drop-arm solenoid is operating correctly and inspect its working status.
General| Lane Width | 600mm |
|---|---|
| Material | Stainless Steel |
| Power Supply | AC 100-240V, 50/60Hz |
| Motor Voltage | 24V |
| Pass Speed | 30-40 people/minute |
| Working Environment | Indoor/Outdoor |
| Working Temperature | -20°C to 60°C |
Outlines the steps for performing a power-on test, including voltage checks, grounding, and self-check procedures.
Details the physical installation process, including drilling holes, fixing the mounting plate, and ensuring levelness with bolts and gaskets.
Explains the purpose of various connectors and functions on the turnstile control board for different Pro models.
Details the configuration of DIP switch K1 for setting turnstile opening duration, direction indicator, and continue passing function.
Provides recommendations for outdoor use, temperature extremes (-30°C to 50°C), water immersion, and setting warning lines.
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