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ZKTeco TS2022 Pro - User Manual

ZKTeco TS2022 Pro
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TS2000 Pro Series Tripod Turnstile User Manual
P a g e | 1 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.
For further details, please visit our Company’s website
www.zkteco.com.

Table of Contents

Questions and Answers

  • A
    Alexander GibsonAug 17, 2025
    What to do if ZKTeco TS2022 Pro Turnstiles do not grant access after authentication?
    • L
      Lauren JosephAug 17, 2025
      If a ZKTeco turnstile doesn't grant access after successful authentication, here's what to check: 1. Verify the user has the necessary permissions. 2. Use a multimeter to check the NO and COM ports of the access control system for a relay signal output. 3. Short-circuit the ports "K1, GND" and "K2, GND"; if the turnstile opens, inspect the access controller.
  • J
    Juan SawyerAug 19, 2025
    What to do if ZKTeco TS2022 Pro Turnstiles allows continuous one-way passing?
    • D
      Diane PierceAug 20, 2025
      If ZKTeco turnstiles allow continuous passing on one side, you can try the following: 1. Check the turnstile-opening solenoid. 2. Ensure the access controller’s “Lock driving duration” is set to 1s. 3. Check the operation of the turnstile-opening solenoid and inspect for any obstructions.
  • M
    Matthew CarlsonAug 22, 2025
    How to troubleshoot a ZKTeco Turnstiles indicator that is not lit?
    • R
      Richard RobinsonAug 22, 2025
      If the indicator on your ZKTeco turnstile isn't lit when powered on, the issue might stem from the power supply or circuit. Check the connection and power cables for any damage, and ensure all wiring is securely connected.
  • A
    Alexander CarrollAug 26, 2025
    Why arms of ZKTeco TS2022 Pro Turnstiles cannot be lifted manually after power on?
    • S
      Samuel StephensonAug 26, 2025
      If the arms of your ZKTeco tripod turnstile cannot be lifted manually after powering on, it could be due to related component issues or a problem with the drop-arm solenoid. Check if the drop-arm solenoid is operating correctly and inspect its working status.
  • D
    Donald MoralesAug 28, 2025
    What to do if ZKTeco Turnstiles do not open after authentication?
    • D
      davisfrederickAug 28, 2025
      If the ZKTeco Turnstile does not open after authentication, here are some things to check: 1. Verify the user has permission to open the turnstile. 2. Use a multimeter to see if the access control system's NO and COM ports output a relay signal. 3. Short-circuit the 'K1, GND' and 'K2, GND' ports. If the turnstile opens, the controller is the problem. Refer to Attachment 2 Connection Diagram of Control Board and Access Control Panel to check the controller's cable connection.
  • J
    James HicksAug 30, 2025
    Why ZKTeco TS2022 Pro allow people to continue passing one-way side during use?
    • E
      Ernest JonesAug 30, 2025
      If ZKTeco Turnstiles allow continuous one-way passage, consider these checks: 1. Examine the turnstile-opening solenoid. 2. Ensure the access controller's ‘Lock driving duration’ is set to 1 second. 3. Confirm the turnstile-opening solenoid is functioning correctly and not stuck. See Figure 5-2 for reference.
  • M
    michaelhigginsSep 2, 2025
    How to troubleshoot ZKTeco TS2022 Pro arms that cannot be lifted manually after powering on?
    • D
      dawsonjamieSep 2, 2025
      If the arms of the ZKTeco tripod turnstile cannot be lifted manually after powering on, it might be due to a problem with relative components or the drop-arm solenoid. Check if the drop-arm solenoid is operating correctly. Refer to Figure 5-2 to check the solenoid's work status.
  • E
    Erika MendozaSep 5, 2025
    What to do if the indicator is not lighted on ZKTeco Turnstiles?
    • F
      fisherjulieSep 5, 2025
      If the indicator light isn't on when your ZKTeco Turnstiles are powered on, it could be a power supply or circuit issue. Check the connection cable and power cable for damage, and ensure the wiring isn't loose.
  • M
    Megan HarrisonSep 7, 2025
    Why do ZKTeco Turnstiles allow continuous one-way passage?
    • X
      xwallaceSep 7, 2025
      If the ZKTeco Turnstiles allow continuous one-way passage, you should first examine the turnstile-opening solenoid. Also, verify that the access controller's 'Lock driving duration' is set to 1 second. Finally, check the operation of the turnstile-opening solenoid, ensuring it isn't stuck, as illustrated in Figure 5- 2.
  • C
    Carla MartinezSep 12, 2025
    How to fix ZKTeco Turnstiles arms if they cannot be lifted manually?
    • L
      Larry CollierSep 12, 2025
      If the arms of the ZKTeco tripod turnstile cannot be lifted manually after powering on, check if the drop-arm solenoid is working correctly. Refer to Figure 5-2 to assess the solenoid's operational status and check for any issues with related components.

ZKTeco TS2022 Pro Specifications

General IconGeneral
BrandZKTeco
ModelTS2022 Pro
CategoryTurnstiles
LanguageEnglish

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