What to do if ZKTeco TS2011 Pro do not grant access after authentication?
If a ZKTeco turnstile doesn't grant access after successful authentication, here's what to check: 1. Verify the user has the necessary permissions. 2. Use a multimeter to check the NO and COM ports of the access control system for a relay signal output. 3. Short-circuit the ports "K1, GND" and "K2, GND"; if the turnstile opens, inspect the access controller.
What to do if ZKTeco Turnstiles allows continuous one-way passing?
If ZKTeco turnstiles allow continuous passing on one side, you can try the following: 1. Check the turnstile-opening solenoid. 2. Ensure the access controller’s “Lock driving duration” is set to 1s. 3. Check the operation of the turnstile-opening solenoid and inspect for any obstructions.
How to troubleshoot a ZKTeco Turnstiles indicator that is not lit?
If the indicator on your ZKTeco turnstile isn't lit when powered on, the issue might stem from the power supply or circuit. Check the connection and power cables for any damage, and ensure all wiring is securely connected.
Why arms of ZKTeco TS2011 Pro Turnstiles cannot be lifted manually after power on?
If the arms of your ZKTeco tripod turnstile cannot be lifted manually after powering on, it could be due to related component issues or a problem with the drop-arm solenoid. Check if the drop-arm solenoid is operating correctly and inspect its working status.
What to do if ZKTeco TS2011 Pro Turnstiles do not open after authentication?
If the ZKTeco Turnstile does not open after authentication, here are some things to check: 1. Verify the user has permission to open the turnstile. 2. Use a multimeter to see if the access control system's NO and COM ports output a relay signal. 3. Short-circuit the 'K1, GND' and 'K2, GND' ports. If the turnstile opens, the controller is the problem. Refer to Attachment 2 Connection Diagram of Control Board and Access Control Panel to check the controller's cable connection.
Why ZKTeco TS2011 Pro allow people to continue passing one-way side during use?
If ZKTeco Turnstiles allow continuous one-way passage, consider these checks: 1. Examine the turnstile-opening solenoid. 2. Ensure the access controller's ‘Lock driving duration’ is set to 1 second. 3. Confirm the turnstile-opening solenoid is functioning correctly and not stuck. See Figure 5-2 for reference.
How to troubleshoot ZKTeco TS2011 Pro arms that cannot be lifted manually after powering on?
If the arms of the ZKTeco tripod turnstile cannot be lifted manually after powering on, it might be due to a problem with relative components or the drop-arm solenoid. Check if the drop-arm solenoid is operating correctly. Refer to Figure 5-2 to check the solenoid's work status.
What to do if the indicator is not lighted on ZKTeco TS2011 Pro?
If the indicator light isn't on when your ZKTeco Turnstiles are powered on, it could be a power supply or circuit issue. Check the connection cable and power cable for damage, and ensure the wiring isn't loose.
Why do ZKTeco Turnstiles allow continuous one-way passage?
If the ZKTeco Turnstiles allow continuous one-way passage, you should first examine the turnstile-opening solenoid. Also, verify that the access controller's 'Lock driving duration' is set to 1 second. Finally, check the operation of the turnstile-opening solenoid, ensuring it isn't stuck, as illustrated in Figure 5- 2.
How to fix ZKTeco Turnstiles arms if they cannot be lifted manually?
If the arms of the ZKTeco tripod turnstile cannot be lifted manually after powering on, check if the drop-arm solenoid is working correctly. Refer to Figure 5-2 to assess the solenoid's operational status and check for any issues with related components.
Details the procedure for installing the turnstile's arms to prevent transportation damage.
Provides steps for performing a power-on test and verifying device functionality.
Specifies requirements for installing the turnstile on concrete ground and forming a passageway.
Guides on routing power and communication wires through inlets and using cable protection.
Outlines steps for drilling holes, fixing the mounting plate, and securing the turnstile.
General| Type | Tripod Turnstile |
|---|---|
| LED Indicator | Yes |
| Lane Width | 550 mm |
| Working Environment | Indoor/Outdoor |
| Ingress Protection Grade | IP54 |
| Power Consumption | 60W |
| Unlocking Time | 0.2s |
| Material | Stainless Steel |
| Power Supply | AC 100-240V, 50/60Hz |
| Working Temperature | -28°C to 60°C |
| Input Interface | Dry contact signal |
| Throughput Rate | 30 people/minute |
| Communication Interface | RS485 |
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