13H0360700.D - EN - 2016-02
❺ Troubleshoo ng
• Before you contact your reseller, please carry out these few simple checks using the following
tables if a problem occurs.
• If the problem con nues contact your reseller.
•
: Ac ons reserved for a qualifi ed technician
5.1 I Device behaviour
The device does
not start hea ng
straight away
• When the setpoint temperature is reached, the appliance stops hea ng: the water temperature
is higher than or equal to the setpoint temperature.
• When the water fl ow rate is zero or is not enough, the appliance stops: check that the water is
circula ng correctly in the exchanger and that the hydraulic connec ons are correct.
• It may be that the appliance has detected an opera ng fault (see § “5.2 I Error code display”).
• If you have checked these points and the problem persists: contact your reseller.
The device is not
working
•
If there is no display, check the supply voltage and the F1 fuse and replace it if necessary
(see § “5.3 I Replacing the electrical box fuse (depending on the models)”).
• When the setpoint temperature is reached, the appliance stops hea ng: the water temperature
is higher than or equal to the setpoint temperature.
• When the water fl ow rate is zero or is not enough, the appliance stops: check that the water is
circula ng correctly in the appliance.
• It may be that the appliance has detected an opera ng fault (see § “5.2 I Error code display”).
The device is
working but
the water
temperature does
not increase
• It may be that the appliance has detected an opera ng fault (see § “5.2 I Error code display”).
• Check that the automa c fi lling valve is not stuck in open posi on; this will keep supplying cold
water into the pool and will prevent the temperature from rising.
• There is too much heat loss as the air is cool. Install a heat insulated cover on your pool.
•
Check that the appliance is the right size for this pool and its environment.
The pool water
is ho er than
requested
• The circula ng pump is not opera ng correctly. Check that it stops when the setpoint
temperature is reached.
• Another circula ng pump is pushing on the primary circuit. In this case, provide a solenoid valve
on the output from the primary circuit managed by terminals 19-20 (see § “2.3.1 Connec ng an
external command to supply the primary circuit”).
The device trips
the circuit breaker
•
Check that the circuit breaker is correctly dimensioned and that the cable sec on used is
the right one (see § “1.2 I Technical specifi ca ons”).
•
The supply voltage is too low; contact your electricity supplier.
5.2 I Error code display
Regulator display Possible causes Solu ons
Flashing
The regula on sensor is out of service or
disconnected
Reconnect or change the sensor
EN