22
TROUBLESHOOTING
GUIDE
(cont.)
Problems
• Cause (Points to check)
KEEP
WARM
During
Keep
Warm,
rice
has
an
odor,
or
rice
becomes
watery:
• Did you clean the Rice Cooker thoroughly after every use?
➔
The room temperature, frequent opening and closing of the Outer Lid, a
dirty Rice Cooker, the type of rice used or the way the rice was cleaned
may cause foul odors or the growth of germs. See
pg.
19 "HOW TO
CLEAN THE INTERIOR" and clean the Rice Cooker, and use the
"REGULAR KEEP WARM" on
pg
. 14 as much as possible to minimize
Extended
Keep
Warm
is
not
accepted:
• Did you select a menu setting for which the Extended Keep Warm mode is not
available?
➔
pg.
14
• Was the Keep Warm mode used for more than 12 hours?
lllli,,..
➔
If the Keep Warm mode is used for more than 12 hours, the Extended
Keep Warm mode will not be accepted.
~
•
Is
the rice
in
the Inner Cooking Pan cold?
➔
If the temperature of the Inner Cooking Pan is low, the Extended Keep
Warm mode will not be accepted.
The Display does not
show the elapsed
Keep Warm time:
•Does
the Display show the current time?
I
►
➔
Press the buttons for Time Setting to change the display.
➔
pg.14
"NOTE."
TIMER
COOKING
The
Rice
Cooker
starts
cooking
immediately
after
the
Timer
is
set:
•
Is
the current time set correctly?
lllli,,..
The clock is displayed
in
24 hours (military time). Please check and set it
again.
➔
~
• It the Timer is set at a shorter time than suggested, it will begin cooking
immediately.
The
rice
is
not
ready
at
the
set
time:
•
Is
the current time set correctly?
The clock is displayed
in
24 hours (military time). Please check and set it
again.
➔
•Cooking
may not complete at the set time if the temperature
of
the room or water
s too low.
In
addition, the cooking time may be affected by the amount of water or
voltage.
i
The
Timer
cannot
beset:
•Did
you press the START button after setting the time?
The START button must be pressed to complete setting the Timer.
➔
•
Is
"7:00" blinking on the Display?
Unless the current time is set, the Timer function will not be accepted.
➔
pg.9
➔
OTHER
The
Outer
Lid
cannot
be
opened:
-1...
• It you press the edge of the Open Button, the Outer Lid may be difficult to open.
Be sure to press the center of the Open Button.
JI\""'
The
Outer
Lid
cannot
be
closed:
►
•
Is
the Inner Lid Set correctly inserted?
i
The Outer
Lid
opens
during cooking:
-1...
• Did you close the Outer Lid completely?
JI\""'
➔
Be sure
to
close the Outer Lid until you hear a clicking sound.
I
mistakenly
put
the
rice
and
w~ter
directly
into
the
Mam
Body:
! • Putting rice and water directly into the Main Body may cause a malfunction.
Cont!=lct
either the store where you purchased the product or Zojirushi Customer
Service.
►
i
There's
a
resinous
odor,
such
as
that
of
plastic:
• When you use this product for the first time, there will be a resinous smell, such
as that of plastic, but the odor will lessen as you use the product. If you are
concerned about the odor, please see
pg
. 18 "IF THERE
IS
AN ODOR".
When
power
failure
occurs:
• It too many appliances are used simultaneously, overload may occur and the
breaker will cut off the electricity.
If another appliance is plugged
in
the same outlet as the Rice Cooker,
unplug it before resetting the breaker. If the electric supply recovers
within 10 minutes, the Rice Cooker will resume cooking automatically.
Sparks
by
the
Power
Plug:
➔
I
•There
may be sparks when plugging in or unplugging the Power Plug from the
electrical outlet. This is common in
IH
rice cookers, and does not indicate a
malfunction.
►
i
There
is
rust
colored
dirt
on
the
inside
of
the
Outer
Lid
or
the
Inner
Lid
Set:
J.,_
•
If . 'd . k h L'd h I L'd d h d' I d
nee
~e~
ue
1s
stuc on t e uter I or t e nner I et an as
1sco
ore ,
clean
it. pg.
19
o s
~
i
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