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To reset using the X3 or X4’s Web interface
If you can open your Web browser and access your X3 or X4’s
user interface, do the following to perform a software reset:
1 Log into the Zoom Configuration Manager. (See page 10 if
you need help logging in.)
2 Click on the Management link on the left pane of the
window. Then click on the Settings link. Then click on the
Restore Default link.
3 Click the Restore Default Settings button.
To perform a hard reset
If you lose your link to the unit and cannot communicate with it
via the Web browser, do the following to perform a hard reset:
Insert a paper clip into the RESET pinhole in the center of the
modem’s back panel and hold it there for five seconds.
You are now guaranteed that all system settings are restored to the
X3 or X4’s factory defaults.
Diagnostics
You can use the Diagnostics page to run a series of diagnostic
tests of your system software and hardware connections.
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