16
Internet Related Problems
Symptoms Possible Problems/ Solutions
I cannot access the Internet at all.
• Please check your conguration settings.
• Please wait 1~ 2 minutes for the router to
initialize.
• Check your service indicators.
The download or upload speed is
very slow.
The speed is dependent on signal strength.
Check your signal strength and network type.
I cannot visit the 4G CPE page.
• Enter the correct address. The default
address is http://192.168.0.1.
• Only use one network adapter in your PC.
• Do not use any proxy server.
I cannot establish the Wi-Fi
connection between my device and
the client.
• Make sure the Wi-Fi function is active.
• Refresh network list and select the correct
SSID.
• Check the IP address to make sure
your client can obtain an IP address
automatically in the Internet protocol (TCP/
IP) properties.
• Type the correct network key (Wi-Fi
password) when you connect to the
device.