116
Troubleshooting
If you encounter problems while using the phone, or if it performs abnormally, you
can refer to the chart below. If your particular problem cannot be resolved using the
information in the chart, contact the dealer where you purchased the phone.
Problem Possible causes Possible solution
Poor reception
The network signal
is too weak at your
current location, for
example, in a basement
or near a tall building,
because wireless
transmissions can not
effectively reach it.
Move to a location where the
network signal can be properly
received.
The network is busy
at the current time (for
example, during peak
times, there may be too
much network trafc to
handle additional calls).
Avoid using the phone at such
times, or try again after waiting a
short time.
You are too far away
from a base station for
your service provider.
You can request a service area map
from your service provider.
To Next Page
Loading...
