Zte Zinger - Page 121

119
Problem Possible causes Possible solution
Cannot turn your
phone on
Battery power has been
depleted.
Recharge the phone’s battery.
SIM card error
SIM card malfunction
or damage.
Take the SIM card to your service
provider for testing.
SIM card inserted
improperly.
Insert the SIM card properly.
Debris on the SIM card
contacts.
Use a soft, dry cloth to clean the
SIM card contacts.
Unable to connect to
the network
SIM card invalid. Contact your service provider.
You are not within the
network’s service area.
Check the service area with your
service provider.
Poor signal.
Move to an open space, or if you
are inside a building, move closer to
a window.
Cannot answer
incoming calls
You have activated the
Call barring feature.
Go to Settings > Call settings >
Call Barring Settings, and then
select Deactive All.
You cannot make
outgoing calls.
You have activated the
Call barring feature.
Go to Settings > Call settings >
Call Barring Settings, and then
select Deactive All.
You have activated the
Fixed dial numbers
feature.
Go to Settings > Call settings
> Fixed Dialing Numbers and
disable it.