ZyXEL Communications Gateway 400 - Reset Device

Configuration | Gateway 400 User Guide
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Under Save Configuration, you must first enter a Password. Then click Save. In the Download File
screen dialog, you will then need to click Save again. Now select the storage location. This depends
on the operating system and browser. Enter a file name, e.g., config.bin. Click Save.
To Load the saved configuration, click next to the Configuration file field on Browse. Select the file
in the new dialog box and enter the password. Then click Load.
The Gateway 400 is subsequently restarted, and after the configuration has completed successfully,
the Overview screen dialog is displayed.
5.8.6 Reset Device
With this screen dialog you can restart the Gateway 400 or reset it to the factory state.
Reboot Device
Restarting the Gateway 400 will not affect the existing settings and configurations.
To do this, click the Restart button. The message “Restarting your device” appears while your device
is being restarted. After the restart has completed, the Login is displayed. Please enter your access
data.
Reset Device
In the case of an invalid configuration, the Gateway 400 can be reset to the factory default state.
To reset the factory settings, click the Reset button. The message Resetting your device to the facto-
ry default state appears while the device is being reset. After the reset has completed, the Login
screen dialog is displayed. Enter the factory set login credentials: Access name “admin” and Pass-
word “admin”.
You will now need to set up the Chapter 4, Setup, on page 20Chapter 5, Configuration, on page 21
again as described in Gateway 400 or load a working backup configuration (as described in Chapter
5.8.5, Save Configuration, on page 42).
If you cannot access the user interface of the Gateway 400 or if you have forgotten your password,
you can also restart or reset the device by pressing the Reset button on the Gateway 400. Please re-
fer to Chapter 2.3, page 14.
Note
Loading a new configuration causes all ongoing telephone calls and Internet connec-
tions to be interrupted. Please keep this in mind before pressing the Load button.
Note
Restarting and Resetting the device will cause all ongoing telephone and Internet con-
nections to be interrupted.
Attention
All previously made settings will be lost in the process. You should therefore always save
working configurations as described in Chapter 5.8.5, Save Configuration, on page 42.
Note
To protect personal data, the Gateway 400 should be reset to the default factory state
when the owner of the device changes.