ZyXEL Communications NR Series - PART III Troubleshooting and Appendices

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PART III

Troubleshooting and

Appendices

Appendices contain general information. Some information may not apply to your Zyxel Device.

Main Page

default chapter3
- Document Conventions3
- Contents Overview4
- Table of Contents4
- Table of Contents6
- Part I: User's Guide16
- User's Guide16
Chapter 1 Introduction17
- Introduction17
- Model Feature Differences17
- Overview17
- Applications for the Zyxel Device18
- Easymesh20
- Network Controller20
- Dual-Band Wifi21
- AP Steering22
- Band Steering23
- Daisy Chain23
- MU-MIMO Technology24
- Good Habits for Managing the Zyxel Device26
- How to Manage Your Zyxel Device26
Chapter 2 Hardware27
- Hardware27
- Leds27
- Overview27
- SIM Card Slot29
- Ports and Buttons30
- How to Enable Wifi/Wps33
- NR5101 Wifi/Wps Button33
- NR5103/NR5103E/FWA510 Wifi/Wps Button34
- How to Reset the Zyxel Device35
- Access the Web Configurator37
Chapter 3 Web Configurator37
- Overview37
- Web Configurator37
- Settings Icon38
- Web Configurator Layout38
- Widget Icon43
Chapter 4 Quick Start45
- Quick Start45
- Quick Start Overview45
- Quick Start Setup45
- Quick Start Setup - Time Zone45
- Quick Start Setup - Finish46
- Quick Start Setup - Wifi46
- Setting up an Ethernet Connection47
- Web Interface Overview47
- Web Interface Tutorials47
- Wired Network Setup47
- Changing Security on a Wifi Network50
- Wifi Network Setup50
- Connecting to the Zyxel Device's Wifi Network Using WPS52
- Setting up a Guest Network56
- Setting up Two Guest Wifi Networks on Different Wifi Bands60
- Cellular Network Setup65
- File Sharing65
- Setting up a Cellular Network Connection65
- USB Applications65
- Configuring a Firewall Rule70
- Network Security70
- Parental Control72
- Configuring a MAC Address Filter for Wired LAN Connections74
- Adding a SIP Service Provider76
- Configuring Voip76
- Internet Calls76
- Adding a SIP Account77
- Configuring a Phone78
- Making a Voip Call79
- Device Maintenance80
- Making a Volte Phone Call80
- Upgrading the Firmware80
- Backing up the Device Configuration81
- Restoring the Device Configuration82
- Part II: Technical Reference84
- Technical Reference84
Chapter 6 Connection Status85
- Connection Status85
- Connection Status Overview85
- Connectivity85
- Icon and Device Name86
- System Info86
- Cellular Info88
- Wifi Settings93
- Guest Wifi Settings94
- Lan96
- Broadband99
- Broadband Overview99
Chapter 7 Broadband99
- What You Can Do in this Chapter99
- Before You Begin100
- Broadband100
- What You Need to Know100
- Add or Edit Internet Connection101
- WAN Backup105
- Cellular WAN106
- Ethernet WAN106
- Cellular APN107
- Edit Cellular APN1/APN2108
- Using Separate Apns for Data and Management Traffic110
- Cellular SIM Configuration112
- Cellular Band Configuration113
- Cellular PLMN Configuration113
- Cellular IP Passthrough116
- Cellular SMS117
- Send New Message Screen118
Chapter 8 Wireless119
- What You Can Do in this Chapter119
- What You Need to Know119
- Wireless119
- Wireless Overview119
- Wireless General Settings120
- No Security122
- More Secure (Recommended)123
- Guest/More AP Screen125
- The Edit Guest/More AP Screen125
- MAC Authentication127
- Wps128
- Wmm130
- Others Screen131
- WLAN Scheduler133
- Add or Edit Rules134
- Channel Status135
- Easymesh137
- Technical Reference137
- Wifi Network Overview137
- Additional Wifi Terms139
- Wifi Security Overview139
- Bss141
- Signal Problems141
- Mbssid142
- Preamble Type142
- Wifi Protected Setup (WPS)143
Chapter 9 Home Networking149
- Home Networking149
- Home Networking Overview149
- What You Can Do in this Chapter149
- What You Need to Know149
- LAN Setup151
- Before You Begin155
- Static DHCP155
- Upnp157
- Technical Reference158
- DHCP Setup159
- DNS Server Addresses159
- Lan Tcp/Ip160
- Turn on Upnp in Windows 10 Example161
- Auto-Discover Your Upnp-Enabled Network Device163
- Web Configurator Easy Access in Windows 10166
Chapter 10 Routing169
- Configure Static Route169
- Routing169
- Routing Overview169
- Add or Edit Static Route170
- DNS Route174
- Add or Edit DNS Route175
- Policy Route175
- Add or Edit Policy Route176
- RIP Overview177
- Rip178
Chapter 11 Quality of Service (Qos)179
- Qos Overview179
- Quality of Service (Qos)179
- What You Can Do in this Chapter179
- What You Need to Know179
- Quality of Service General Settings181
- Technical Reference183
- NAT Overview187
- Network Address Translation (NAT)187
- What You Can Do in this Chapter187
- What You Need to Know187
- Port Forwarding188
- Add or Edit Port Forwarding189
- Port Forwarding189
- Port Triggering191
- Add or Edit Port Triggering Rule193
- Dmz194
- Alg195
- NAT Definitions196
- Technical Reference196
- How NAT Works197
- What NAT Does197
- NAT Application198
Chapter 13 DNS200
- Dns200
- DNS Overview200
- What You Can Do in this Chapter200
- DNS Entry201
- What You Need to Know201
- Add or Edit DNS Entry202
- Dynamic DNS202
Chapter 14 USB Service205
- USB Service205
- USB Service Overview205
- What You Need to Know205
- Before You Begin206
- USB Service206
- Add New Share208
- Add New User Screen209
Chapter 15 Firewall210
- Firewall210
- Firewall Overview210
- What You Need to Know about Firewall210
- Firewall211
- Firewall General Settings212
- What You Can Do in this Chapter212
- Protocol (Customized Services)213
- Access Control (Rules)214
- Add Customized Service214
- Add New ACL Rule215
- Dos217
- Firewall Rules Overview218
- Firewall Technical Reference218
- Guidelines for Security Enhancement with Your Firewall219
- Security Considerations219
Chapter 16 MAC Filter221
- MAC Filter221
- MAC Filter Overview221
- Add New Rule222
Chapter 17 Parental Control224
- Parental Control224
- Parental Control Overview224
- Parental Control Schedule and URL Filter224
- Add or Edit a Parental Control Profile225
- Certificates230
- Certificates Overview230
Chapter 18 Certificates230
- Local Certificates230
- What You Can Do in this Chapter230
- What You Need to Know230
- Create Certificate Request232
- View Certificate Request232
- Trusted CA234
- Import Trusted CA Certificate235
- Certificates Technical Reference236
- View Trusted CA Certificate236
- Verify a Certificate237
Chapter 19 Voice239
- Voice239
- Voice Overview239
- What You Can Do in this Chapter239
- Voice Mode240
- What You Need to Know about Voip240
- Before You Begin241
- SIP Account241
- SIP Account Entry Edit242
- SIP Service Provider244
- Provider Entry Edit245
- Phone249
- Phone Device249
- Phone Device Edit249
- Phone Region250
- Call Rule251
- Call History252
- Call History Screen252
- Technical Reference253
- Quality of Service (Qos)261
- Phone Services Overview262
Chapter 20 Log267
- Log267
- Log Overview267
- What You Can Do in this Chapter267
- What You Need to Know267
- System Log268
- Security Log269
Chapter 21 Traffic Status270
- Traffic Status270
- Traffic Status Overview270
- WAN Status270
- What You Can Do in this Chapter270
- LAN Status271
Chapter 22 Voip Status273
- Voip Status273
- Voip Status Screen273
- ARP Table276
- ARP Table Overview276
Chapter 23 ARP Table276
- How ARP Works276
Chapter 24 Routing Table278
- Routing Table278
- Routing Table Overview278
Chapter 25 WLAN Station Status281
- WLAN Station Status281
- WLAN Station Status Overview281
- Cellular WAN Status283
- Cellular WAN Status Overview283
Chapter 26 Cellular WAN Status283
Chapter 27 System288
- System288
- System Overview288
Chapter 28 User Account289
- User Account289
- User Account Overview289
- User Account Add or Edit290
Chapter 29 Remote Management292
- MGMT Services292
- Remote Management292
- Remote Management Overview292
- What You Can Do in this Chapter292
- Add Trust Domain294
- Trust Domain294
- MGMT Services for IP Passthrough295
- Trust Domain for IP Passthrough296
- Add Trust Domain297
Chapter 30 TR-069 Client298
- Client298
- Overview298
Chapter 31 Time Settings301
- Time301
- Time Settings301
- Time Settings Overview301
Chapter 32 Email Notification304
- Email Notification304
- Email Notification Overview304
- E-Mail Notification Edit305
Chapter 33 Log Setting307
- Log Setting307
- Log Setting Overview307
- Example Email Log309
Chapter 34 Firmware Upgrade311
- Firmware Upgrade311
- Firmware Upgrade Overview311
- Backup/Restore314
- Backup/Restore Overview314
Chapter 35 Backup/Restore314
- Reboot317
Chapter 36 Diagnostic318
- Diagnostic318
- Diagnostic Overview318
- What You Can Do in this Chapter318
- Part III: Troubleshooting and Appendices320
Chapter 37 Troubleshooting321
- Power and Hardware Problems321
- Troubleshooting Overview321
- Device Access Problems322
- Cellular Problems325
- Internet Problems326
- Wifi Problems328
- Getting more Troubleshooting Help329
- Upnp Problems329
- USB Problems329
Appendix A Customer Support330
Appendix B Ipv6335
Appendix C Legal Information341
- Index347

ZyXEL Communications NR Series - PART III Troubleshooting and Appendices

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