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ZyXEL Communications NR Series - CHAPTER 37 Troubleshooting

ZyXEL Communications NR Series
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NR/FWA Indoor Series User’s Guide
321
CHAPTER 37
Troubleshooting
37.1 Troubleshooting Overview
This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
Power and Hardware Problems
Device Access Problems
Cellular Problems
Internet Problems
WiFi Problems
USB Problems
UPnP Problems
37.2 Power and Hardware Problems
The Zyxel Device does not turn on.
1 Make sure you are using the power adapter included with the Zyxel Device.
2 Make sure the power adapter is connected to the Zyxel Device and plugged in to an appropriate
power source. Make sure the power source is turned on.
3 Disconnect and re-connect the power adapter to the Zyxel Device.
4 Make sure you have pressed the POWER button to turn on the Zyxel Device.
5 If the problem continues, contact the vendor.
The LED does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 2.2 on page 27.
2 Check the hardware connections.

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