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Appendix A Customer Support

VMG8825-B Series User’s Guide

319

North America

USA

• Zyxel Communications, Inc. - North America Headquarters

• http://www.zyxel.com/us/en/

Oceania

Australia

• Zyxel Communications Corporation

• http://www.zyxel.com/au/en/

Africa

South Africa

• Nology (Pty) Ltd.

• http://www.zyxel.co.za

Table of Contents

default chapter3
- Contents Overview3
- Table of Contents3
- Table of Contents5
- Part I: User's Guide15
- User's Guide15
Chapter 1 Introducing the VMG16
- Internet Access16
- Introducing the VMG16
- Overview16
- Ethernet WAN17
- Sfp18
- Vmg's USB Support18
- WAN Priority18
- Wireless Access18
- Voip Features20
- Ways to Manage the VMG20
- Front and Side Panels21
- Good Habits for Managing the VMG21
- Hardware21
- Leds (Lights)23
- Using the WLAN and WPS Buttons23
- Rear Panel25
- The RESET Button26
- Accessing the Web Configurator27
- Overview27
- The Web Configurator27
- Title Bar29
- Web Configurator Layout29
- Navigation Panel30
Chapter 3 Quick Start34
- Overview34
- Quick Start34
- Quick Start Setup34
Chapter 4 Tutorials36
- Overview36
- Setting up an ADSL Pppoe Connection36
- Tutorials36
- Configuring the Wireless Network Settings39
- Setting up a Secure Wireless Network39
- Using WPS40
- Without WPS44
- Setting up Multiple Wireless Groups45
- Set up File Sharing48
- Using the File Sharing Feature48
- Access Your Shared Files from a Computer51
- Configuring the VMG51
- Using the Media Server Feature51
- Using Windows Media Player52
- Using a Digital Media Adapter53
- Configuring Static Route for Routing to Another Network55
- Configuring Qos Queue and Class Setup57
- Access the VMG Using DDNS61
- Configuring DDNS on Your VMG61
- Registering a DDNS Account on Www.dyndns.org61
- Configuring the MAC Address Filter62
- Testing the DDNS Setting62
- Access Your Shared Files from a Computer64
- Part II: Technical Reference65
- Technical Reference65
- Network Map and Status Screens66
- Overview66
- The Network Map Screen66
- The Status Screen67
- Broadband71
Chapter 6 Broadband71
- Overview71
- What You Can Do in this Chapter71
- What You Need to Know72
- Before You Begin75
- The Broadband Screen75
- Add/Edit Internet Connection76
- The Cellular Backup Screen84
- The Advanced Screen88
- Technical Reference91
Chapter 7 Wireless96
- Overview96
- What You Can Do in this Chapter96
- What You Need to Know96
- Wireless96
- The General Screen97
- More Secure (WPA(2)-PSK)99
- No Security99
- The Guest/More AP Screen100
- Edit Guest/More AP101
- MAC Authentication103
- The WPS Screen105
- The WMM Screen106
- The Others Screen107
- The Channel Status Screen109
- The MESH Screen109
- The WLAN Scheduler Screen111
- Add Scheduler Rule112
- Technical Reference113
- Wireless Network Overview113
- Additional Wireless Terms115
- Wireless Security Overview115
- Signal Problems117
- Bss118
- Mbssid118
- Preamble Type119
- Wifi Protected Setup (WPS)119
Chapter 8 Home Networking126
- Home Networking126
- Overview126
- What You Can Do in this Chapter126
- What You Need to Know127
- Before You Begin128
- The LAN Setup Screen128
- The Static DHCP Screen132
- The Upnp Screen133
- Turning on Upnp in Windows 7 Example134
- The Additional Subnet Screen136
- The STB Vendor ID Screen137
- The Wake on LAN Screen137
- The TFTP Server Name Screen138
- DHCP Setup139
- DNS Server Addresses139
- Lans, Wans and the VMG139
- Technical Reference139
- Lan Tcp/Ip140
Chapter 9 Routing142
- Overview142
- Routing142
- The Routing Screen142
- Add/Edit Static Route143
- The DNS Route Screen144
- The DNS Route Add Screen145
- The Policy Route Screen146
- Add/Edit Policy Route147
- Rip148
- The RIP Screen148
Chapter 10 Quality of Service (Qos)149
- Overview149
- Quality of Service (Qos)149
- What You Can Do in this Chapter149
- What You Need to Know150
- The Quality of Service General Screen151
- The Queue Setup Screen152
- Adding a Qos Queue154
- The Classification Setup Screen154
- Add/Edit Qos Class155
- The Qos Shaper Setup Screen159
- Add/Edit a Qos Shaper160
- The Qos Policer Setup Screen160
- Add/Edit a Qos Policer161
- Technical Reference162
- Network Address Translation (NAT)167
- Overview167
- What You Can Do in this Chapter167
- What You Need to Know167
- The Port Forwarding Screen168
- Add/Edit Port Forwarding170
- Add New Application171
- The Applications Screen171
- The Port Triggering Screen172
- Add/Edit Port Triggering Rule174
- The DMZ Screen175
- The ALG Screen176
- Add/Edit Address Mapping Rule177
- The Address Mapping Screen177
- The Sessions Screen178
- NAT Definitions179
- Technical Reference179
- How NAT Works180
- What NAT Does180
- NAT Application181
Chapter 12 Dynamic DNS Setup183
- Dynamic DNS Setup183
- Overview183
- What You Can Do in this Chapter183
- What You Need to Know183
- Add/Edit DNS Entry184
- The DNS Entry Screen184
- The Dynamic DNS Screen185
Chapter 13 IGMP/MLD187
- Igmp/Mld187
- Overview187
- The IGMP/MLD Screen187
- What You Need to Know187
Chapter 14 Vlan Group190
- Overview190
- The Vlan Group Screen190
- Vlan Group190
- What You Can Do in this Chapter190
- Add/Edit a VLAN Group191
Chapter 15 Interface Grouping192
- Interface Grouping192
- Overview192
- The Interface Grouping Screen192
- What You Can Do in this Chapter192
- Interface Group Configuration193
- Interface Grouping Criteria195
Chapter 16 USB Service197
- Overview197
- USB Service197
- What You Can Do in this Chapter197
- What You Need to Know197
- Before You Begin198
- The File Sharing Screen198
- The Add New Share Screen200
- The Add New User Screen201
- The Media Server Screen201
Chapter 17 Home Connectivity203
- Home Connectivity203
- Overview203
- The Home Connectivity Screen203
Chapter 18 Firewall205
- Firewall205
- Overview205
- What You Can Do in this Chapter205
- The Firewall Screen206
- What You Need to Know206
- The Protocol Screen207
- Add/Edit a Service208
- Add/Edit an ACL Rule209
- The Access Control Screen209
- The Dos Screen211
Chapter 19 MAC Filter212
- MAC Filter212
- Overview212
- The MAC Filter Screen212
Chapter 20 Parental Control214
- Overview214
- Parental Control214
- The Parental Control Screen214
- Add/Edit a Parental Control Profile215
- Add/Edit a Schedule219
Chapter 21 Scheduler Rule219
- Overview219
- Scheduler Rule219
- The Scheduler Rule Screen219
- Certificates221
Chapter 22 Certificates221
- Overview221
- The Local Certificates Screen221
- What You Can Do in this Chapter221
- What You Need to Know221
- Create Certificate Request222
- View Certificate Request223
- The Trusted CA Screen225
- View Trusted CA Certificate225
- Import Trusted CA Certificate226
- Overview228
- Voice228
- What You Can Do in this Chapter228
- What You Need to Know about Voip228
- Before You Begin229
- The SIP Account Screen229
- The SIP Account Add/Edit Screen230
- The SIP Service Provider Screen234
- The SIP Service Provider Add/Edit Screen235
- The Phone Device Screen239
- The Phone Device Edit Screen240
- The Region Screen241
- The Call Rule Screen242
- The Call History Screen243
- The Call Summary Screen243
- Technical Reference244
- Phone Services Overview252
- Quality of Service (Qos)252
Chapter 24 Log257
- Log257
- Overview257
- What You Can Do in this Chapter257
- What You Need to Know257
- The Security Log Screen258
- The System Log Screen258
Chapter 25 Traffic Status260
- Overview260
- The WAN Status Screen260
- Traffic Status260
- What You Can Do in this Chapter260
- The LAN Status Screen261
- The NAT Status Screen262
Chapter 26 Voip Status264
- The Voip Status Screen264
- Voip Status264
- ARP Table267
Chapter 27 ARP Table267
- How ARP Works267
- Overview267
- ARP Table Screen268
Chapter 28 Routing Table269
- Overview269
- Routing Table269
- The Routing Table Screen269
Chapter 29 Multicast Status271
- Multicast Status271
- Overview271
- The IGMP Status Screen271
- The MLD Status Screen271
Chapter 30 Xdsl Statistics273
- The Xdsl Statistics Screen273
- Xdsl Statistics273
- Overview276
- WLAN Station Status276
- Cellular Statistics278
Chapter 32 Cellular Statistics278
- Overview278
- The Cellular Statistics Screen278
Chapter 33 System280
- Overview280
- System280
- The System Screen280
Chapter 34 User Account281
- Overview281
- The User Account Screen281
- User Account281
- The User Account Add/Edit Screen282
Chapter 35 Remote Management283
- Overview283
- Remote Management283
- The MGMT Services Screen283
- The Add Trust Domain Screen284
- The Trust Domain Screen284
Chapter 36 SNMP286
- Overview286
- Snmp286
- The SNMP Screen286
Chapter 37 Time Settings288
- Overview288
- The Time Screen288
- Time Settings288
Chapter 38 E-Mail Notification290
- E-Mail Notification290
- Email Notification Edit290
- Overview290
- The Email Notification Screen290
Chapter 39 Log Setting292
- Log Setting292
- Overview292
- The Log Settings Screen292
- Example E-Mail Log293
Chapter 40 Firmware Upgrade295
- Firmware Upgrade295
- Overview295
- The Firmware Screen295
- Backup Restore298
Chapter 41 Backup Restore298
- Overview298
- The Backup Restore Screen298
- The Reboot Screen300
Chapter 42 Diagnostic301
- Diagnostic301
- Overview301
- What You Can Do in this Chapter301
- What You Need to Know301
- Ping & Traceroute & Nslookup302
- OAM Ping305
Chapter 43 Troubleshooting307
- Power, Hardware Connections, and Leds307
- Troubleshooting307
- VMG Access and Login308
- Internet Access309
- Wireless Internet Access311
- Upnp312
- USB Device Connection312
- Appendices313
- Part III: Appendices313
Appendix A Customer Support314
Appendix B Wireless Lans320
Appendix C Ipv6333
Appendix D Services341
Appendix E Legal Information345
- Index353

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