Model 53i IP Phone User Guide 139
Troubleshooting Solutions
How do I change my user password?
You can change the user password from the IP phone UI or the Aastra Web UI.
1. Press on the phone to enter the Options List.
2. Select User Password and press 4.
3. Enter the current user password and press 4.
4. Enter the new user password and press 4..
5. Re-enter the new user password and press 4.
A message, "Password Changed" displays on the screen.
1. Click on Operation->User Password.
2. In the "Current Password" field, enter the current user password.
3. In the "New Password" field, enter the new user password.
4. In the "Password Confirm" field, enter the new user password again.
5. Click to save your changes.
For information on how to access the Aastra Web UI, go to the section "Using the
Aastra Web UI" on page 14.
Why does my phone display "Bad Encrypted Config"?
The IP phone displays "Bad Encrypted Config" because encrypted configuration files
are enabled but the decryption process has failed.
Report this error to your System Administrator.
IP Phone UI
Aastra Web UI
Note: By default, the user name is “user” (all lowercase) and the password
field is left blank. If you have forgotten your password, contact your
System Administrator for assistance.
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