Making Calls
8
2.8 Accessing Your Voicebox
If your system administrator has configured a voicebox for the telephone number
of your terminal, calls which you do not (or cannot) accept are diverted to this box.
A number of analogue telephones and ISDN telephones support the “Message
Waiting Indication” feature, that is the notification of messages on the telephone.
In this way you are notified, for example, of not listened to messages. Please review
the user guide of the manufacturer.
Note: In order to be able to call and query your voicebox
from a SIP terminal, the “Keypad as SIP-INFO message” func-
tion must be activated on the SIP terminal. Please review the
user guide of the manufacturer on how to set this function.
You can access and edit voicebox messages from your telephone:
Calling your voicebox directly …
(from a telephone whose number is assigned to your voicebox)
1. Enter the telephone number your system administrator has configured for the
OpenVoice application.
2. If the PIN query for the voicebox is activated, enter your PIN after the prompt.
This query always appears for a new voicebox. The default PIN setting is “0000”.
You will now be directly connected with your voicebox. The OpenVoice appli-
cation will inform you if there are any new messages in this voicebox.
3. You can now access and edit messages and make settings for the voicebox.
4. Please follow the instructions in the voice menu for all further operating steps.
Via the OpenVoice application …
(from a telephone whose number is not assigned to your voicebox)
1. Enter the internal telephone number which your system administrator has con-
figured for the OpenVoice application.
You hear a text prompting you to enter a voice-box number.
2. Now enter the telephone number of the terminal whose voice-box messages
you wish to access. Confirm the input by pressing
*.
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