Team Functions Managing Calls in a Team
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4.1.2 Accepting Calls
For information on how to use this function, please also refer to the chapter
entitled Accepting Calls starting on page 62.
Using Trunk Keys
Calls are indicated on the appropriate trunk key by a visual signal and (if con-
figured) acoustically as well.
With the trunk keys you can set your telephone to idle either by programming call
protection, call forwarding or a substitute. You can also change the call signalling
mode via the trunk keys (see the section entitled MenuCard “Prog. call key” (Trunk
Key) on page 91).
Using Team Keys
gFor calls for another team member, the call number of the caller (or the
name if there is a corresponding entry in the telephone book) and the user name
of the team member are shown alternately in the display. You can accept a call for
another team member by pressing the appropriate team key on your telephone.
You can put the accepted call through to the team member using the team key.
You can change the call signalling mode via the trunk keys (see the section
entitled MenuCard “Prog. team key” starting on page 92).
Using Busy Keys
gWhen a call comes in for a team member, the LED for the programmed
busy key flashes. You accept the call by pressing the busy key. As opposed to the
team key, the call here is taken on your own trunk key, so that the called call
number remains free. You can forward the accepted call to the team member
(refer to section Transferring on page 89).
H You can accept the call by picking up the handset, or
g pressing the trunk key, or
L pressing the hands-free/open-listening key, or
K pressing the headset key (prerequisite: the headset is
switched on, see page 109).
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