Table 11: Hint menu
Headline Explanation
Check if the following parameters are set correctly on
PMUREPORT:1 ReportRate or SvcClass or RptTimetag
or parameter PRIMVAL:1.FrequencySel is not set as
50Hz / 60Hz.
GOOSE is configured on a disabled port
At least one of the access points configured for GOOSE
is disabled. The port can be disabled either through
changing the access point operation to off or by
unchecking the GOOSE protocol from the access point
in the Ethernet configuration in PCM600 or LHMI.
Enable GOOSE on access points:
<Access Points>, can be any of these: AP_FRONT,
AP_1, AP_2, AP_3, AP_4, AP_5, AP_6,AP_7, AP_8
OEM not running the application image OEM in pos <slot number> is running the factory image
instead of the application image. The factory image is
older than the required FW version and does not contain
the latest updates and fixes.
Reboot the IED. If the problem persists, update the OEM
firmware or replace the board.
Merging unit has no access point Merging unit has no access point.
Check AP configuration.
Mismatching data batch size to DistRep Check cycle time for SMAI and 3PHSUM blocks
connected to Disturbance Report blocks. SMAI and
3PHSUM blocks shall have the same cycle time.
LDCM missing connections LDCM transmitter is missing connections. Check the
LDCMTRN block.
LDCM system frequency System frequency is different in local and remote end of
LDCM link.
Check the parameter FrequencySel at both ends.
LDCM AnalogLatency LDCM analog latency is different in local and remote.
Check the LDCM parameters AnalogLatency and
remAinLatency at both ends.
HW Configuration missing HW configuration necessary to configure RSTP on
<Access Point> is missing. Please contact the SA - T
Supportline to fix this error.
Access points can be any of these : AP_1, AP_3
SMAI incorrect calculated phase-earth Calculated phase-earth values are used from one or
more SMAIs configured for phase-phase inputs, without
connected N input. However, this configuration,
combined with unbalanced three-phase input, will result
in incorrectly calculated phase-earth values. This in turn
may result in maloperation of functions connected to
SMAIs configured this way, if the function uses phase-
earth based values. Further, if SUM3PH is connected to
such a SMAI, then its output values will be incorrect, and
connected functions may maloperate. To remedy the
situation, please revise the configuration from this
perspective.
8.2 Indication messages
8.2.1 Internal faults
GUID-2ACAE73F-9CDD-4C33-AFED-6BACC8990F37 v7
When the IRF (Internal Failure Relay) contact (X11–2 and 3) operates, it indicates that there is an
internal fault in the IED, the message associated with the fault is found in the internal event list in the
LHMI menu Main menu/Diagnostics/Internal events. The message includes the date, time,
description and signal state for the fault. The internal event list is not updated dynamically. The list is
1MRK 500 131-UEN Rev. C Section 8
Troubleshooting
Switchgear control unit SAM600-IO 53
Operation manual
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