16
Error Codes
Message What It Means What To Do
• The sample is too small
• There may be a problem
with the test strip
• Meter error
• Very low blood glucose
lower than 20 mg/dL
1. Follow your healthcare professional’s advice to
treat low blood glucose if you have symptoms
such as:
• Weakness • Shakiness
• Sweating • Headache
• Confusion
2. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
3. If the control solution result is out of range or the
error reappears, contact Customer Care.
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