Abbott OPTIS 1014933 - User Troubleshooting

Cleaning and Maintenance
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OPTIS™ Integrated Next Operation and Maintenance Manual – 600173796 Rev. A
User Troubleshooting
The table below provides basic guidelines for troubleshooting the OPTIS
Integrated Next. Refer to the installed software User Manual for additional
troubleshooting procedures.
If the problem is not resolved after attempting the suggested remedies, contact
Abbott Service or email OCTservice@abbott.com.
Table 1. User Troubleshooting Tips
Symptom Possible Causes Remedy
General
Screen blank, power indicator on
monitor not lit.
Display not turned on.
Press the power button on the monitor to turn on monitor power.
Display power cord unplugged.
Plug the monitor power cord into the back of monitor.
System power not turned on.
Turn on the system power with the main power switch.
System power cord not
plugged in or not tight at either
system end or wall connection.
Check to make sure plug is tightly connected to both the system and the wall
outlet.
Main system power fuse is
blown.
Refer to the Electrical label on the system (located next to the power cord
connection) for fuse information. Contact Abbott Service for instructions.
Outlet power disrupted.
Check voltage at the wall outlet.
Screen blank, power indicator on
monitor lit.
PC auto boot failed.
Turn off the main power switch and wait fifteen seconds. Turn the main
power switch back on and press the On / Standby button on the right side
of the keyboard to start the system. If the system still does not start, contact
Abbott Service for instructions.
Monitor not enabled.
Click <Alt+C> on the keyboard to enable the display. If the screen remains
blank, turn off the main power switch and wait fifteen seconds. Turn the main
power switch back on and press the On / Standby button on the right side of the
keyboard to start the system.
Connections
During data export, the system
does not list the USB drive
plugged into the USB port.
The connected USB drive is
not compatible with the
system, or the USB drive
requires formatting.
Connect only a USB Drive supported by Windows 10 OS. Refer to the
Instructions for Use that came with the USB drive to determine if formatting is
required.
Screen message "Imaging
engine initialization failed" is
displayed at startup.
This message can be caused
by several problems, including
loose or damaged system
connections.
Shut down the system, turn off the main system power, and wait 15 seconds.
Then turn the system back on. If the error is displayed again, contact Abbott
Service for instructions.
DOC
DOC makes excessive noise
without imaging catheter
connected.
DOC mechanism failure.
Contact Abbott Service to obtain a replacement DOC.
State: Released Date: 2021.03.01 22:19 GMT Effectivity: Upon Release