ACTentry A5 Operating and Installation Manual Rev 1.1
Troubleshooting
Low Speech Volume at the Entry Panel
1. Volume adjustment required on the Entry Panel.
2. Entry Panel grill is blocked
3. Entry Panel or Intercom/Phone supply voltage is low (Minimum of 15V DC required)
No speech when the Intercom/Phone is buzzed
1. Wiring fault on the speech signal connections R or T. R carries the audio from the
Intercom/Phone to the Entry Panel. T carries audio from the Entry Panel to the
Intercom/Phone.
Intercom/Phone will not buzz
1. Faulty 0V or CALL line between power supply and phone. Check for a voltage level
between 13V and 15V, between CALL and 0V, when CALL button pressed.
Intercom/Phone Release button does not operate relay
1. Fault on DOOR1 / I or 0V line. Check that it goes to 0V when Button 1 on the intercom
is pressed.
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