10 Identifying incorrect operation
In the event of incorrect operation, refer to the tables below to quickly identify and repair the non-complex parts of the
medical device.
If the incorrect operation is not described in the tables below, please contact your supplier or the customer service
team at SATELEC, a company of Acteon group.
Do not use the medical device if it appears to be damaged or faulty. Isolate the medical device and make sure that it
cannot be used.
10.1 Not working
Symptoms: the light indicator on the medical device is off and the medical device is not working.
Possible causes Solutions
No electrical current Contact your electrician
Mains switch in position O Set the mains switch to position I
Faulty connection between the mains cord and the
electrical wall socket
Connect the mains cord to the electrical wall socket
Faulty connection between the mains cord and the mains
connector
Connect the mains cord to the mains connector
Internal fuse not working Return to the Acteon Customer Service team
Mains fuses in the mains connector not working
Replace the mains fuses with fuses of the same type and
rating
The internal fuse (ref. FU1 on the printed circuit board) cannot be accessed by the user.
10.2 No spray
Symptom: There is no water spray at the tip.
Possible causes Solutions
Main water supply closed Open the main water supply
Flow configuration button on minimum Adjust the flow control button
Faulty water pipe connection Check the water inlet
Low water pressure Check the main water system pressure
Blocked filter Clean or replace the filter
Faulty solenoid valve Return to the Acteon Customer Service team
Tip or file blocked Unblock the tip or file using an ultrasonic tank
Incorrect choice of tip Check the tip
Inadequate amount of spray Adjust the spray
10.3 The power is not as expected
Symptoms:the tip does not vibrate at the expected frequency, the treatment is not progressing as normal and is taking
longer or is at a standstill.
Possible causes Solutions
Worn or bent tip Replace the tip
Incorrect use: incorrect approach angle or inadequate
pressure on the tooth
Refer to the user instructions available at
www.acteongroup.com
Presence of liquid or moisture between the handpiece and
cord
Dry the electrical contacts
User Manual | Newtron
®
P5 | J61101 | V6 | (13)|09/2017 | NBACEN030F - Page 25/38
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