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Warranty Information
WHAT IS THE WARRANTY FOR MY SCANNER?
Your Scanner is covered by a 1 year limited warranty. You are entitled to the following
services while your scanner is under warranty coverage.
• Unlimited telephone support.
• Free parts and labor for repair work.
• If necessary, a loaner machine will be provided while your scanner is being repaired.
Loaner machines are subject to availability and freight charges (min. $50.00).
WHAT
ARE THE TERMS OF THIS LIMITED WARRANTY?
Apperson warrants that the Scanner you have purchased is free from defects in materi-
als or workmanship under normal use during the warranty period. The warranty period
commences on the 1st of the month following the shipping date for 1 year. During the
warranty period,
Apperson will repair or replace defective parts with new parts, or with
serviceable used parts that are equivalent or superior to new parts in performance.
Warranty service may be ful lled by shipping user-replaceable parts, such as power
transformer, ink jet cartridges, and similar components directly to you.
HOW DO I OBTAIN WARRANTY SERVICE OR TECHNICAL SUPPORT?
To arrange for warranty services or to receive free technical support during your war-
ranty period, call the Apperson Customer Support Center at 800.827.9219. In the
event your scanner needs factory repair you will receive instructions on packaging and
shipping.
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?
• Routine cleaning, or normal cosmetic and mechanical wear.
• Damage from acts of God.
• Damage from misuse, abuse or neglect.
• Damage from repair or replacement of warranted parts by non-Apperson personnel.
• Damage from modification or incorporation of other products.
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