Limited Warranty
The Models 3711 and 3731 are warranted to the owner for a period of
one year from the date of original purchase against defects in
manufacture. This limited warranty is given by AEMC
®
Instruments, not
by the distributor from whom it was purchased. This warranty is void if
the unit has been tampered with, abused or if the defect is related to
service not performed by AEMC
®
Instruments.
For full and detailed warranty coverage, please read the Warranty
Coverage Information, which is attached to the Warranty
Registration Card (if enclosed) or is available at www.aemc.com.
Please keep the Warranty Coverage Information with your records.
What AEMC
®
Instruments will do:
If a malfunction occurs within the one-year period, you may return the
instrument to us for repair, provided we have your warranty registration
information on file or a proof of purchase. AEMC
®
Instruments will, at its
option, repair or replace the faulty material.
YOU CAN NOW REGISTER ONLINE AT:
www.aemc.com
Warranty Repairs
What you must do to return an Instrument for Warranty Repair:
First, request a Customer Service Authorization Number (CSA#) by
phone or by fax from our Service Department (see address below), then
return the instrument along with the signed CSA Form. Please write the
CSA# on the outside of the shipping container. Return the instrument,
postage or shipment pre-paid to:
Chauvin Arnoux
®
, Inc. d.b.a. AEMC
®
Instruments
15 Faraday Drive • Dover, NH 03820 USA
Tel: (800) 945-2362 (Ext. 360)
(603) 749-6434 (Ext. 360)
Fax: (603) 742-2346 or (603) 749-6309
repair@aemc.com
Caution: To protect yourself against in-transit loss, we recommend you
insure your returned material.
NOTE: All customers must obtain a CSA# before returning any
instrument.
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