Ground Resistance Tester Models 3711 and 3731
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Repair and Calibration
To ensure that your instrument meets factory specifications, we recommend
that it be submitted to our factory Service Center at one-year intervals for
recalibration, or as required by other standards or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization
number (CSA#). This will ensure that when your instrument arrives, it will be
tracked and processed promptly. Please write the CSA# on the outside of
the shipping container. If the instrument is returned for calibration, we need
to know if you want a standard calibration, or a calibration traceable to
N.I.S.T. (includes calibration certificate plus recorded calibration data).
Chauvin Arnoux
®
, Inc.
d.b.a. AEMC
®
Instruments
15 Faraday Drive
Dover, NH 03820 USA
Tel: (800) 945-2362 (Ext. 360)
(603) 749-6434 (Ext. 360)
Fax: (603) 742-2346 or (603) 749-6309
repair@aemc.com
(Or contact your authorized distributor)
Costs for repair, standard calibration, and calibration traceable to N.I.S.T. are
available.
NOTE: All customers must obtain a CSA# before returning any
instrument.
Technical and Sales Assistance
If you are experiencing any technical problems, or require any assistance
with the proper operation or application of your instrument, please call, mail,
fax or e-mail our technical support hotline:
Chauvin Arnoux
®
, Inc.
d.b.a. AEMC
®
Instruments
200 Foxborough Boulevard
Foxborough, MA 02035, USA
Phone: (800) 343-1391
(508) 698-2115
Fax: (508) 698-2118
techsupport@aemc.com
www.aemc.com
NOTE: Do not ship instruments to our Foxborough, MA address.
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