4 Maintenance
Troubleshooting
Seahorse XFe Analyzer Operating Manual 33
Troubleshooting
Barcode errors
The XFe Analyzer reads and records the Cell Plate and Sensor Cartridge
barcodes before beginning an assay. A Barcode Read error is displayed on the
rare occasion the barcode cannot be read. Contact Agilent Seahorse Technical
Support to assist with resolving this error, and to start the assay.
Cartridge barcode read failure
For any Sensor Cartridge barcode read errors, Wave Controller displays a
message and a choice of three corrective actions. (See Figure 13.)
•Open Tray: Eject the Sensor Cartridge to inspect barcode quality or to reverse
the Sensor Cartridge.
•Manual: Manually input the Sensor Cartridge barcode information. Contact
Agilent Seahorse Technical Support for this step. (See “Contact
Information” on page 36.)
•Cancel Assay: Cancel the assay.
Figure 13. Cartridge Barcode Read Failure dialog box
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