2.17 Consulting your voice mailbox 25
2.18 Sending a text message to an internal contact 25
2.19 Consulting text messages 26
2.20 Lock / unlock your telephone 26
During a conversation 27
3.1 Making a second call during a conversation 27
3.1.1 Other methods for calling a second contact 27
3.1.2 Release the second call and recover the call on hold 27
3.2 Answering a second call during a conversation 27
3.3 Switching between calls (Broker call) 28
3.4 Transferring a call 28
3.5 Three-way conference with internal and/or external contacts (conference) 28
3.5.1 Cancel conference and return to first contact (If conference is active) 28
3.5.2 Hang up on all participants (If conference is active) 28
3.5.3 After the conference, to leave your two contacts talking together: 28
3.5.4 View information about the other people in the conference 28
3.6 Talk simultaneously to more than 2 contacts 29
3.7 Placing a call on hold (hold) 29
3.7.1 Exclusive hold 29
3.7.2 Common hold 29
3.8 Placing an outside call on hold (parking) 30
3.9 Intrusion into an internal conversation (barge-in) 30
3.9.1 Protect a call against intrusion 30
3.10 Signal malicious calls 30
Sharing 31
4.1 Answering the general bell 31
4.2 Manager/Assistant filtering 31
4.3 Call pick-up 31
4.4 Hunting groups 32
4.5 Calling an internal contact on his/her pager 32
4.6 Answering a call on your pager 32
4.7 Calling a contact on his/her loudspeaker 33
4.8 Send a voice message copy 33
4.9 Sending a recorded message to a number or a distribution list 33
4.10 Broadcasting a message on the loudspeakers of a station group 33
Keep in touch 34
5.1 Forwarding calls to another number (immediate forward) 34
5.2 Forwarding calls if you do not answer or if you are busy 34
5.3 Do not disturb 34
5.4 Forwarding calls to your pager 35
5.5 Forwarding your calls from the receiving terminal ('Follow me') 35
5.6 Applying a selective forward 35
5.7 Cancelling all forwards 36
5.8 Leaving a text message for internal callers 36
Managing your charges 37
6.1 Charging your calls directly to business accounts 37
6.2 Finding out the cost of an outside call made for an internal user from your terminal 37