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Contacting your administrator (technical support)
6 Contacting your administrator
(technical support)
If necessary you may need to contact your administrator.
Before contacting your administrator, make sure you have information such as your phone's
codes and software version to hand.
6.1 Technical code / Date code
The codes are located under the backshell of the phone. This label is an example and does not
represent the one placed on your phone.
Technical code.
Date code.
6.2 Software version / Display network settings (IP address)
The software version can be viewed on the phone by following this path:
The phone is in idle state.
Use one of the following:
Menu → Status
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