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Alcatel-Lucent ALE M3 User Manual

Alcatel-Lucent ALE M3
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ALE M3-M5-M7-M8 DeskPhones Administrator Guide
1
ALE M3-M5-M7-M8 DeskPhones
Administrator Guide

Table of Contents

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Alcatel-Lucent ALE M3 Specifications

General IconGeneral
TypeIP Phone
Headset jack/portYes
DirectoryYes
Ethernet Ports2
Power over Ethernet (PoE)Yes
Supported ProtocolsSIP

Summary

Introduction to ALE DeskPhones

Phone Network Configuration

IPv4 and IPv6 Network Settings

Configures IPv4 and IPv6 addressing modes for IP phones.

DHCP Options for IPv4

Details how IP phones obtain IPv4 parameters via DHCP options.

Wi-Fi Connectivity

Details how to connect phones to a wireless network using Wi-Fi.

Quality of Service (QoS)

Addresses bandwidth and delay sensitivity for VoIP, prioritizing voice/SIP packets.

802.1x Authentication

Supports EAP-MD5 and EAP-TLS protocols for network authentication.

Phone Provisioning

Web User Interface Configuration

Details configuring IP phones via a web-based interface for remote management.

Auto Provisioning Process

Explains the automated process for requesting and downloading configuration files.

Firmware Upgrade Methods

Firmware Upgrade Configuration

Details parameters for configuring firmware upgrades from a provisioning server.

Firmware Upgrade via USB

Provides step-by-step instructions for upgrading firmware using a USB disk.

Security Features

User and Administrator Identification

Manages user and administrator access levels and credentials for phone interfaces.

Phone Lock Feature

Prevents unauthorized use by locking the IP phone, requiring a password.

Transport Layer Security (TLS)

Provides communications privacy and message transmission security using TLS.

Phone Directory Management

Local Directory Configuration

Stores up to 1000 contacts and 50 groups in the phone's local directory.

LDAP Directory Integration

Integrates with corporate directory servers using LDAP for contact lookup.

Audio Features and Settings

Ring Tone Customization

Selects built-in or custom ringtones for incoming calls.

Audio Codecs Configuration

Configures audio codecs for call establishment, optimizing voice quality.

Multiple SIP Account Configuration

SIP Account Registration

Configures account settings for registering to a SIP server.

Server Redundancy Settings

Configures failover or fallback modes for maintaining phone service continuity.

Call Log Management

Call Log Configuration

Configures whether to save call logs for missed, placed, and received calls.

Call Features Configuration

Dial Plan Configuration

Governs how IP phones process dialed numbers using character strings or digit maps.

Do Not Disturb (DND) Feature

Rejects all incoming calls automatically when the feature is activated.

Call Forward Configuration

Forwards calls from any line to a contact or number based on conditions.

Call Transfer Methods

Transfers an existing call to a third party using Blind or Attended Transfer.

Conference Call Functionality

Supports three-way local and multi-way network conference calls.

Phone Customization Options

Bluetooth Connectivity

Pairs and connects Bluetooth headsets or mobile phones for audio and contact sync.

Programmable Key Configuration

Customizes phone keys to access frequently used functions via soft keys.

Soft Key Layout Customization

Customizes soft keys at the bottom of the phone screen based on call states.

Advanced Features

Audio Hub Functionality

Uses phones as external PC audio devices for music and calls.

X-party Conference Calls

Supports local multi-party conference calls with enhanced features.

Hot Desking Setup

Allows users to log into shared phones with their own accounts.

BLF (Busy Lamp Field) Configuration

Monitors call status of other phones and allows speed dial to monitored numbers.

Automatic Call Distribution (ACD)

Distributes incoming calls automatically to available agents in a call center.

Troubleshooting Guide

Log Collection and Analysis

Generates and sends log files to a syslog server for analysis and troubleshooting.

Resetting to Factory Settings

Resets the phone to factory default settings, erasing all configurations.

Network Diagnostics Tools

Uses ping and traceroute to troubleshoot network connectivity issues.

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