12.10 Shared Line Appearance (SLA)
ALE phones support Shared Line Appearance (SLA) to share a line.
Shared line appearances enable more than one phone to share the same line or registration. The methods
you use vary with the SIP server you are using.
The shared line users have the ability to do the following:
• Place and answer calls
• Place a call on hold
• Retrieve a held call remotely
• Barge in an active call
• Pull a shared call
12.10.1 SLA Configuration via Web UI
You can enable SLA feature for specific account via the Web UI path: Account → Advanced.