Alcatel-Lucent ALE M3 - Broadsoft Hoteling

ALE M3-M5-M7-M8 DeskPhones Administrator Guide
214
Description
It configures the initial agent state for account.
Permitted
Values
1 - Available
2 - Unavailable
Default
1
Parameter
FeatureAcdReasonCodeX
Note: X can is 1~10
config.xml
Description
It configures the ACD Reason Code for account.
Permitted
Values
strings
Default
Blank
Parameter
FeatureAcdReasonNameX
Note: X can is 1~10
config.xml
Description
It configures the ACD Reason Name for account.
Permitted
Values
Strings
Default
Blank
Parameter
FeatureAcdSoftkeyEnable
config.xml
Description
It enables or disables the IP phone to display the ACD menu keys such as Login or
Logout on desktop screen.
Permitted
Values
false - disable
true - enable
Default
false
12.13 Broadsoft Hoteling
Cisco BroadWorks provides the capability to synchronize the hoteling guest user identity between the phone
and Cisco BroadWorks. This enables the phone to display the hoteling guest’s identity on the phone and
also provides the signaling basis for the phone to allow a hoteling guest login via the phone interface. This
feature is dedicated for Broadsoft platform.
• If hoteling feature is properly configured and the device is powered on, the device will send an initial
subscription to get the hoteling status. If the phone is in guest in state, the receiving HotelingEvent
NOTIFY will contain the Guest identity; if “FeatureHotelingSoftkeyEnable” is set to true (default is
true), there will be a “GuOut” menu inserting into bottom bar used to help user to check out hoteling.
The relevant account programmable key will also be changed to display as the guest number (as
below 0902).