Alcatel-Lucent ALE M3 - Call Forward Configuration

ALE M3-M5-M7-M8 DeskPhones Administrator Guide
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10.14 Call Forward
You can forward calls from any line on your phone to a contact. There are two ways of forwarding your calls:
• Forward calls in special situations, such as when the phone is busy or there is no answer, or
forwarding all incoming calls to a contact immediately.
• Manually forward an incoming call to a number.
10.14.1 Call Forward Setting Configuration
You can change the following call forward settings:
• Choose a call forward mode. You can configure call forward for all lines (Phone mode) or specific
lines (Custom mode).
• Allow or disallow users to forward an incoming call to a telephone number.
The following table lists the parameters you can use to configure DND setting.
Parameter
FeatureFwdMode
config.xml
Description
It configures the FWD mode for the IP phone.
Permitted
Values
0: Phone. Call forward feature is effective for the phone system.
1: Custom. You can configure call forward feature for each or all accounts.
Default
0
Web UI
Features → Forward → Forward Mode
10.14.2 Call Forward Feature Configuration
After you choose a forward mode, you can configure call forward feature for all accounts or a specific
account. It depends on the forward mode:
• Phone (default): Call forward feature is effective for all accounts.
• Custom: Call forward feature can be configured for a specific account or multiple accounts.
The IP phones also support call forward on code and off code to activate and deactivate server-side call
forward feature. They may vary on different servers.
10.14.3 Call forward in Phone Mode Configuration
The following table lists the parameters you can use to configure call forward in Phone mode.
Parameter
FeatureImmFwdEnable
config.xml
Description
It triggers the always forward feature to on or off on a phone basis.
Note: It works only if “FeatureFwdMode” is set to 0 (Phone).
Permitted
Values
false - disable
true - enable: Incoming calls are forwarded to the destination number (configured by the
parameter “FeatureImmFwdNumber”) immediately.
Default
false
Web UI
Features → Forward → Immediate FWD → On/Off
Phone UI
Menu → Features → Call Forward → Always Forward → Always Forward
Parameter
FeatureImmFwdNumber
config.xml
Description
It configures the destination number of the always forward on a phone basis.
Note: It works only if “FeatureFwdMode” is set to 0 (Phone).