44/91 
 
3.20 Placing a call on hold (hold) 
During a conversation, you wish to place the call on hold and recover it later, on the same 
telephone. Place the call on hold: 
Use one of the following: 
 
Press the hold key. 
Hold 
Press the softkey under the following label: 
Hold
.
 
Recover the call on hold: 
Use one of the following: 
 
Press the hold key. 
Retrieve 
Press the softkey under the following label: 
Retrieve
. 
 
Press the dedicated account key with call-on-hold icon. 
3.21 Switching between calls (Broker call) 
During a conversation, a second call is on hold. 
Use one of the following: 
Swap 
Press the softkey under the following label: 
Swap
. 
 
Press the hold key.
 
 
Press the dedicated account key with call-on-hold icon. 
 You can talk to the first caller and the second one is on hold. 
3.22 Transferring a call 
3.22.1 To transfer a call to another contact on hold 
During a conversation, a second call is on hold. 
Use one of the following: 
 
Press the transfer key   the two callers are connected. 
Transfer 
Press the softkey under the following label: 
Transfer 
 the two callers