The Alcatel-Lucent OmniPCX Office Communication Server provides an embedded Linux
based ACD (automatic call distribution) solution. The following capacities are defined through
licenses: 1) 2) 3)
1. The Number of group: 8 groups
2. The number of active agents: 5, 10, 20 or 32
3. Statistic module: active or not
4. DAM: 0 -> 32
5. Supervisor: 0 -> 4
In the case of an upgrade, a reset is necessary.
3.4.20 Managed services
Proxy H323 services allowed or not.
In the case of an upgrade, a reset is necessary.
3.4.21 Mobility on GSM
For the related items (MCE, NCC, My IC Mobile), when eLP builds a MAIN software key, each
time the item is incremented, it also increments the Nomadic counter in the CTI software key.
3.4.21.1 Number of My IC Mobile (iPhone + Android) users (from R8.1)
My IC Mobile is an application running on an iPhone or an Android phone, which makes the
iPhone or Android phone become an OmniPCX Office subscriber.
In OMC, the creation of a new My IC Mobile for iPhone subscriber or a new My IC Mobile for
Android subscriber is refused if the total number of existing such subscribers has reached the
maximum value indicated by the present license item.
3.4.21.2 Number of SIP phone enhanced (from R8.1)
The subscribers of type SIP phone enhanced can use more services that a SIP phone
subscriber. In OMC, the creation of a new SIP phone enhanced subscriber is refused if the
number of existing such subscribers has reached the maximum value indicated by the present
license item.
3.4.21.3 Number of SIP subscribers with TLS (from R8.1)
The capability to establish a VoIP communication with the TLS feature is given to a SIP
subscriber (SIP phone and SIP phone enhanced only in R8.1) via OMC. The system/OMC
controls that the number of SIP subscribers with the TLS feature activated does not exceed
the limit fixed by the present license item.
3.4.21.4 SDP transparency (from R8.1)
This license item is a global parameter (on/off) that allows or not the SDP transparency in the
SDP negotiation between 2 SIP end-points. The control is done by the system during the call
establishment, if some conditions are verified.
3.4.21.5 UDA – LDAP (from R8.1)
Chapter
3
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