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Your tablet will not be repaired in cases where labels
or serial numbers (IMEI) have been removed or altered.
There are no express warranties, whether written, oral
or implied, other than this printed limited warranty or
the mandatory warranty provided by your country or
jurisdiction.
In no event shall TCL Communication Ltd. or any
of its affiliates be liable for indirect, incidental or
consequential damages of any nature whatsoever,
including but not limited to commercial or financial
loss or damage, loss of data or loss of image to the full
extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion
or limitation of indirect, incidental or consequential
damages, or limitation of the duration of implied
warranties, so the preceding limitations or exclusions
may not apply to you.
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Troubleshooting ...................
Before contacting the service centre, here are some
instructions to help you troubleshoot your tablet:
• For optimal operation, fully charge the battery.
• To improve the tablet’s performance, remove
unnecessary files or apps on your tablet.
• Update your tablet's software via the Updates
application. Or you can touch Settings > System >
System updates to update software.
• Reset your tablet via Factory data reset. Touch
Settings > System > Reset option > Factory data
reset > RESET tablet. Another method is to hold
down the Power key and the Volume up key at the
same time when your tablet is powered off. All your
tablet data will be lost permanently. It is strongly
advised to fully back up your tablet data before
resetting.
and carry out the following checks:
My tablet can't be switched on or is frozen
• When the tablet can't be switched on, charge for
at least 20 minutes to ensure the minimum battery
power needed. Then switch it on again.
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