ThePoint Series
28
3.11 Equipment Return
In order to provide the best service, any equipment being
returned for repair or credit must be pre-approved by the
factory.
In many applications, sensing elements are exposed to
hazardous materials.
• OSHA mandates that our employees be informed and
protected from hazardous chemicals.
• Material Safety Data Sheets (MSDS) listing the
hazardous materials to which the sensing element has
been exposed MUST accompany any repair.
• It is your responsibility to fully disclose all chemicals and
decontaminate the sensing element.
To obtain a return authorization (RA#), contact the Service
department at 215-674-1234.
Please provide the following information:
• Model Number of Return Equipment
• Serial Number
• Original Purchase Order Number
• Process Materials to which the equipment has been
exposed.
• MSDS sheets for any hazardous materials
• Billing Address
• Shipping Address
• Purchase Order Number for Repairs
• Please include a purchase order even if the repair is under
warranty. If repair is covered under warranty, you will not
be charged.
Ship equipment freight prepaid to:
AMETEK DREXELBROOK
205 KEITH VALLEY ROAD
HORSHAM, PA 19044-1499
COD shipments will not be accepted.
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