931003E / 0620 2. GETTING STARTED
The values of all presets for the currently selected MCB are shown on the Status Sidebar. These
values do not change as new values are entered on the Presets tab; the changes take place only
when you Close the Properties dialog.
Enter the Real Time and Live Time presets in units of seconds and fractions of a second. These
values are stored internally with a resolution of 20 milliseconds (ms) since the MCB clock incre-
ments by 20 ms. Real time means elapsed time or clock time. Live time refers to the amount of
time that the MCB is available to accept another pulse (i.e., is not busy), and is equal to the real
time minus the dead time (the time the MCB is not available).
2.6. Troubleshooting
If properly installed and functioning MAESTRO software cannot find and communicate with the
digiBASE, check the following:
! Make sure the USB cable is properly connected to the computer.
! Make sure USB hubs are correctly connected and functioning.
! Check the Master Instrument List on the computer to ensure that the digiBASE is on the
list. If it is not listed, shutdown and restart the computer, then run the MCB Configura-
tion program from the Windows Start menu, as described in Section 2.3.4.
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