AND TALKING PREMIUM+ - Troubleshooting Guide; Common Problems and Solutions

E-26
Troubleshooting
Problem Probable Cause Corrective Action
Nothing
appears on
the display,
even when
the power is
turned on.
Battery is drained. Replace all batteries with new ones.
Battery terminals
are not in the correct
position.
Reinstall the batteries with negative
and positive terminals matching those
indicated on the battery compartment.
The cuff does
not inate.
Battery voltage is
too low.
(LOW
BATTERY mark)
blinks. If the batteries
are drained completely,
the mark does not
appear.
Replace all batteries with new ones.
The device
does not
measure.
Readings are
too high or too
low.
The cuff is not applied
properly.
Apply the cuff correctly.
Readings are too high
or too low.
Make sure you remain very still and
quiet during measurement.
The cuff position is not
correct.
Sit comfortably and still. Place your arm
on a table with your palm facing upward
and the cuff at the same level as your
heart.
______________
If you have a very weak or irregular heat
beat, the device may have difculty in
determining your blood pressure.
Other
The value is different
from that measured
at a clinic or doctor’s
ofce.
Refer to “Why Measure Blood Pressure
at Home?”.
______________ Remove the batteries. Place them
back properly and take another
measurement.
Note: If the actions described above do not solve the problem, contact the dealer. Do not attempt to
open or repair this product, as any attempt to do so will make your warranty invalid.