TABLE 2 – TROUBLESHOOTING GUIDE
Symptom Possible Reason Troubleshooting Procedure
Dehumidifier does not
turn on/run�
No power to unit� • Check that the dehumidifier is plugged in�
• Check that the power switch is turned ON�
• Check that the control is turned ON�
• Check that the circuit breaker has not tripped�
Dehumidifier blower is
running but with little or
no airflow�
Pressure drop across
dehumidifier is too high�
• Check dehumidifier air filter and replace if necessary�
• Check for blocked duct work and clear�
Dehumidifier blower is
running but compressor
is not�
Float switch open� • If float switch installed, check connections at control board and empty condensate pan�
• If no float switch installed check that the jumper is installed at the float switch terminals on the control
board�
Coil frosting – defrost� • Lack of or reduced airflow� Check dehumidifier air filter and replace if necessary�
• Check for blocked duct work�
• Inlet air conditions below 60°F� Increase the humidity setting�
Inlet air temperature is
outside of the 50°F –
104°F range or the dew
point is below 40°F and
there is a demand for
dehumidification�
• Verify all ductwork is properly sealed�
Dehumidifier is not
draining properly�
Drain line blocked or unit
not level�
• Verify that the unit is level�
• Check the drain line blockages and for a continuous downward slope�
Dehumidifier is
producing hot air�
Normal function� • Air is reheated across the condenser coil, resulting in a temperature rise between inlet and outlet, this is
normal�
English 17