2015/02 Rev. 1.0 86 EN
OptiFresh Bean
E11 Ingr. m. error Ingredient motor overload/stuck.
Ingredient motor outlet overload.
The prime mover of one of the out-
lets is not running smoothly.
Clean the canisters. Refer to
5.2.12.
Switch the machine off and on
again.
E12 Fan error Fan overload/stuck.
The control switched off the outlets.
Contact the dealer or service
engineer.
E13 Mixer group error Brewer and mixer group overload.
The control switched off the outlets.
Clean the mixer rotor.
Check whether the rotor can run
freely.
Switch the machine off and on
again.
E14 Exit error Ingredient motor group over-
load/stuck.
The prime mover of one of the out-
lets is not running smoothly.
The control switched off the outlets.
Clean the canisters. Refer to
5.2.12.
Switch the machine off and on
again.
Valve outlet group or fan overload.
The control switched off the outlets.
Contact the dealer or service
engineer.
E16 Level error Boiler level suddenly much too low. Contact the dealer or service
engineer.
E17 MDB error There is no communication
between the machine and MDB
payment system.
Switch the machine off and on
again.
Contact the dealer or service
engineer.
E18 Mixer FET error Brewer or mixer motor output still
active
Contact the dealer or service
engineer.
E19 Output FET error Ingredient motor, valve or ventila-
tion motor still active
Switch the machine off and on
again.
Contact the dealer or service
engineer.
E20 Software error Software error Switch the machine off and on
again. Contact the dealer or serv-
ice engineer.
E21 Boiler timeout Boiler is not heating. Contact the dealer or service
engineer.
Problem Possible cause Correction
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