Animo OptiFresh Bean - 6 Troubleshooting; Error Messages

EN 85 2015/02 Rev. 1.0
OptiFresh Bean
6 Troubleshooting
6.1 Error messages
Problem Possible cause Correction
E1 Level error Sensor level problem. Contact the dealer or service
engineer.
E2 Level error Boiler is filling up too slowly.
There is no water pressure or the
water tank is empty.
Check the water pressure. Turn
the water supply tap completely
open. Check the connection tube
for any kinks. Switch the machine
off and on again.
E3 Level error Boiler is not filling up. Check the water pressure. Turn
the water supply tap completely
open. Check the connection tube
for any kinks. Switch the machine
off and on again.
E4 Brewer error Brewer has not started from its ini-
tial position.
Check whether the brewer is cor-
rectly placed into its bracket.
Switch the machine off and on.
E5 Brewer error Brewer has not returned to its initial
position.
Check the brewer.
Switch the machine off and on.
E6 Boiler temp Temperature sensor problem. Contact the dealer or service
engineer.
E7 BM error Brewer motor overload/stuck.
The brewer is stuck or fitted incor-
rectly.
Remove the brewer from the
machine, clean and install the
brewer correctly. Switch the
machine off and on again.
E8 Mixer 2 error Mixer 2 overload/stuck.
Mixer 2 is unclean or incorrectly fit-
ted.
The control switched off the outlets.
Remove the mixer from the
machine, clean and install the
mixer correctly.
Check whether the rotor can run
freely.
Switch the machine off and on
again.
E9 Mixer 3 error Mixer 3 overload/stuck.
Mixer 3 is unclean or incorrectly fit-
ted.
The control switched off the outlets.
Remove the mixer from the
machine, clean and install the
mixer correctly.
Check whether the rotor can run
freely.
Switch the machine off and on
again.
E10 Valve error Valve or ventilator overload/stuck.
Valve or ventilator outlet overload.
The control switched off the outlet.
Contact the dealer or service
engineer.