AON INNI - Troubleshooting; Common Issues and Solutions

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4. Troubleshooting

For more detailed support, call AON Call Center (+82 70 4304 4996) or visit the homepage

at www.aoninni.com

Useful tips for troubleshooting an issue when using INNI 3D Printer (ACP-M11Y)

Issue Solution

I can’t download the software from Internet

Explorer.

Use Microsoft Edge or Chrome to download.

I can’t print through the web browser.

Check that the printer’s static IP address matches the one shown in the web

browser. Example IP: 192.168.0.00

Printer malfunction or error occurs due to a

dropped wifi connection.

Connect the printer to the computer via Ethernet cable to solve the printing

issue.

I can’t detach the printed restoration from

the build platform.

Using the scraper provided with the printer, gently pry at the base of the

restoration until it comes off the platform. Caution: Using a knife or other

sharp tool will result in damage to the build platform.

I can’t remove the slurry residue from the

film on the modeling bed.

Use ethanol to remove the polymerized residue from the modeling bed.

The restoration layers will not print correctly.

Use a spatula to spread the slurry evenly across the modeling bed and/

or use the automatic Slicer function (press 'Position Control' on the touch

screen to start.)