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APC SGI 15000 RAID - User Manual

APC SGI 15000 RAID
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SGI
®
InfiniteStorage 15000 RAID
Users Guide
007-5510-002
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APC SGI 15000 RAID Specifications

General IconGeneral
Input Frequency50/60 Hz
TopologyDouble Conversion Online
Waveform TypeSine wave
Form FactorTower
Nominal Output Voltage208/240 V
Nominal Input Voltage208/240 V
Input ConnectionsHardwired
Output ConnectionsHardwired
Audible Noise at 1 Meter65 dB
Operating Temperature0 to 40 °C
Operating Relative Humidity0 to 95% (non-condensing)
Control panelLCD display
Battery TypeSealed Lead-Acid (SLA)
Interface PortsUSB

Summary

Preface

What is in this guide

Explains the content and purpose of the user guide.

Who should use this guide

Specifies the target audience and their assumed knowledge.

European Regulations

Details compliance with European regulations for IT equipment.

Qualified Personnel

Defines roles like Service Person and User/Operator.

Safe Handling

Provides safety instructions for lifting and handling.

Rack System Precautions

Important safety guidelines for installing enclosures in racks.

ESD Precautions

Recommends ESD precautions for handling modules and components.

Data Security

Notes on handling disk units and ensuring data security.

Chapter 1 Introduction

Controller Features

Lists key features of the SGI InfiniteStorage 15000 controller.

The Controller Hardware

Details the components and specifications of the controller hardware.

Power Supply and Fan Modules

Describes the power supply and fan modules and their status LEDs.

I;O Connectors and Status LED Indicators

Explains the rear panel I/O ports and status LEDs on the controller.

Uninterruptible Power Supply (UPS)

Recommends using a UPS for system power protection during failures.

Chapter 2 Controller Installation

Setting Up the Controller

Details the initial hardware setup and installation of the controller system.

Unpacking the System

Procedures for inspecting and unpacking the controller system components.

Connecting the Controller

Steps for connecting disk enclosures to the controller via SAS cables.

Laying Out your Storage Drives

Explains tiers, RAID groups, and their configurations (8+1/8+2 modes).

Connecting the RS-232 Terminal

Details connecting a terminal for initial setup and configuration.

Powering On the Controller

Step-by-step guide for powering on the controller unit(s).

Configuring the Controller

Information on configuring the controller, using CLI examples.

Login as Administrator

Steps to log in as an administrator using default credentials.

Setting System Time & Date

How to adjust the system time and date for accurate timestamps.

Checking Tier Status and Configuration

Uses 'tier' command to display tier status and check disk health.

Cache Coherency and Labeling in Dual Mode

Checks dual controller status and communication paths.

Configuring the Storage Arrays

Steps to create and format LUNs (Logical Units) for storage.

Setting Security Levels

Defines user access rights and configurations (authorized user, port zoning).

User Authentication (Recommended for SAN Environment)

Details user identification, access rights, and security settings.

Host Port Zoning (Anonymous Access)

Provides minimum security via zoning, granting general admission.

Chapter 3 Controller Management

Managing the Controller

Overview of tools for managing network storage and resources.

Management Interface

Accessing management info locally via serial or remotely via Telnet.

Administrator and User Logins

Explains login process and user access levels for management.

Configuration Management

Manages host ports and storage assets across heterogeneous SANs.

Configure and Monitor Status of Host Ports

Obtains status information for each host port.

Configure and Monitor Status of Storage Assets

Displays disk configuration and status of ten disk channels.

Tier View

Displays current status and configuration of tiers (RAID groups).

Tier Configuration

Displays detailed tier configuration including health and status.

LUN View

Displays current status of LUNs, indicating condition and progress.

Adding;Removing Storage Assets

Adding or removing tiers, which are automatically detected.

System Network Configuration

Commands for configuring network interface settings like IP, Netmask, Gateway.

Restarting the Controller

Procedures for restarting the controller unit.

System Shutdown

Safely shutting down the controller unit before powering off.

Saving the Controller’s Configuration

Using the SAVE command to save system configuration to non-volatile memory.

Restoring the System’s Default Configuration

Using the DEFAULTS command to restore the system to its default state.

LUN Management

Manages storage pooling and creation of virtual volumes (LUNs).

Creating a LUN

Steps to add 32-bit or 64-bit LUNs, including capacity and block size.

Automatic Drive Rebuild

How the controller recovers from drive failures using spare drives.

SMART Command

Identifies failing drives before they fail using SMART technology.

Couplet Controller Configuration (Cache;Non-Cache Coherent)

Describes two configurations: cache coherent and non-cache coherent.

Optimizing I;O Request Patterns

Manages pre-fetch and cache efficiency through LUNs.

Locking LUN in Cache

Keeps LUN data in cache for faster access by locking it.

System Performance Statistics

Monitors pre-fetch, cache efficiency, and transfer rates by port.

System Logs

Logs controller events for monitoring and troubleshooting.

Other Utilities

Various utility commands for system monitoring and configuration.

Disk Diagnostics

Performs diagnostics tests on specified disks.

Chapter 4 Controller Remote Management and Troubleshooting

Remote Management of the Controller

Manages the controller locally or remotely via Telnet.

Network Interface Set Up

Configures the controller's IP address, netmask, and Telnet capability.

Login Names and Passwords

Explains changing administrator and user login credentials.

SNMP Set Up on Host Computer

Sets up the host computer to monitor controller events using SNMP traps.

Troubleshooting the Controller

Procedures for performing error recovery on the controller.

Component Failure Recovery

How to recover from failures of redundant components like power supplies.

Recovering from Drive Failures

How the system operates in degraded mode after a drive failure.

Single Drive Failures

How the system handles single drive failures and initiates rebuilds.

Returning the System to a Fault-Tolerant State

Procedures to restore optimal state after replacing a failed drive.

Multiple Drive and Channel Failures

Troubleshooting steps for simultaneous drive or channel failures.

Component Failure on Enclosures

Handling component failures within drive enclosures using SES messages.

Chapter 5 Drive Enclosure System

The SGI InfiniteStorage 15000 Drive Enclosure

Overview of the dense 4U 60 disk drive enclosure.

Enclosure Core Product

Describes the main components of the drive enclosure subsystem.

Power Cooling Module (PCM)

Describes the PCM modules, their LEDs, and voltage requirements.

Input;Output (I;O) Module

Explains I/O modules for enclosure management and SAS interfacing.

Drive Carrier Module and Status Indicator

Describes the drive carrier, handle functions, and drive status LED.

Indicators

Explains FRU and status LEDs indicating component states.

Visible and Audible Alarms

Explains status LEDs and the audible alarm behavior.

Drive Enclosure Technical Specification

Provides physical and environmental specifications for the drive enclosure.

Chapter 6 Drive Enclosure Installation

Planning Your Installation

Familiarization with configuration requirements and module positions.

Enclosure Bay Numbering Convention

Explains the numbering schemes for drive bays in the enclosure.

Enclosure Installation Procedures

Important safety and handling procedures for rack mounting enclosures.

Grounding Checks

Importance of safety electrical earth connection and checking it.

Chapter 7 Drive Enclosure Operation

Power On; Power Down

Procedures for powering the enclosure on and off.

I;O Panel LEDs

Shows fault and status conditions of I/O Panel LEDs.

Chapter 8 Drive Enclosure Troubleshooting

Initial Start-up Problems

Common issues encountered during initial system setup.

LEDs

Explains LED indicators for normal and fault conditions.

Troubleshooting

Common problems and solutions for the drive enclosure system.

Thermal Control

Explains thermal monitoring and airflow for temperature control.

Dealing with Hardware Faults

Ensures replacement modules are ready before removing faulty ones.

Replacing a Module

General warnings and procedures for replacing modules.

Power Cooling Modules

Warnings and steps for removing and replacing PCM modules.

I;O Module

Warnings and steps for removing and installing I/O modules.

Replacing the Drive Carrier Module

Procedures and cautions for replacing drive carrier modules.

Appendix A Controller Technical Specifications

Configuration, Performance, & Capacity

Lists controller specs like host interface, cache, LUNs, and drives.

Reliability

Details controller reliability features like SES support and redundant components.

Physical, Power & Environmental

Specs for chassis dimensions, power, environment, and certifications.

Appendix B Drive Addressing

Drive Numbering Options

Illustrates drive addressing for 1x60 and 2x30 configurations.

Appendix C Cabling Controllers and Drive Enclosures

Configuration Cabling

Illustrates proper cabling for 2 controllers/5 enclosures and 2 controllers/10 enclosures.

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