returns must be accompanied by a return material authorization (RMA) number
which is provided by the customer support department. Failure to ship your
instrument without a RMA number will result in additional fees for handling and
storage.
APT will not be responsible for any repair costs associated with shipping damage
as a result of improper packaging. The customer is responsible for providing
adequate shipping insurance coverage while shipping an instrument in the event
of loss or damage while in transit.
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