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Aqualisa QUARTZ BLUE - User Manual

Aqualisa QUARTZ BLUE
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QUARTZ BLUE
USER GUIDE
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Summary

Quartz Blue Controller Overview

Safety Information

Information for safe usage of the appliance by children and persons with reduced capabilities.

Declaration of Conformity

Manufacturer's declaration that the SmartValve and controller comply with EU directives.

Get Smart Connected

Unlock enhanced user functions and water consumption analysis via the Aqualisa app.

Single Outlet Controller Operation

Start;Stop Control

Instructions on how to turn the shower on and off using the controller button.

Temperature Adjustment

How to adjust water temperature during shower use by turning the controller bezel.

Dual Outlet Controller Operation

Start;Stop Control (Dual Outlet)

Instructions on how to turn the dual outlet shower on and off using the controller button.

Temperature Adjustment (Dual Outlet)

How to adjust water temperature during shower use via the controller bezel.

Change Outlet

How to switch between outlets by pressing and holding the Start/Stop button.

Shower Head Adjustments

Spray Pattern Selection

How to select spray patterns, including 'Eco' mode, using the spray plate lever.

Height Adjustment

How to adjust the shower head height by pressing the button on the handset holder.

Angular Adjustment

How to adjust the shower head angle by pulling or pushing it against the ratchet.

Removing the Shower Head

Instructions on how to detach the shower head from the hose using the anti-swivel button.

Fixed Shower Head Adjustment

Fixed Head Angle Adjustment

How to adjust the angle of a fixed shower head using its multi-directional ball joint.

Bath Overflow Filler

Using the Bath Overflow Filler

Instructions for engaging and disengaging the plug fitting on the bath overflow filler.

Bath Filler Safety Warning

Caution against leaving the bath filler unattended due to potential overflow risks.

Connecting to the Aqualisa App

App Connection Prerequisites

Required information (Network Name, password) for the Aqualisa app setup journey.

Downloading and Opening the App

Guide to downloading the Aqualisa app and creating a user profile.

Controller Wi-Fi Setup

Steps to activate Wi-Fi setup on the controller by pressing the Start/Stop button.

Wi-Fi Network Connection

Selecting the Wi-Fi Network

Instructions to select the correct Wi-Fi network (e.g., QSVC XXXX) on your mobile device.

Successful Connection Confirmation

Indicators and messages confirming successful connection between the controller and the app.

Connection Troubleshooting

Steps to take if the Wi-Fi connection is unsuccessful, including redoing steps or checking troubleshooting.

Remote Operation and Safety

Information on remote product operation via the app and associated safety recommendations.

Caring for Your Shower

General Cleaning and Maintenance

Recommendations for regular cleaning using a soft cloth and washing-up liquid.

Cleaning the Shower Head

Instructions for cleaning the shower head to maintain spray pattern and performance.

Descaling Precautions

Important warning against using abrasive cleaners and necessity of following descaling instructions.

Daily Cleaning Tip

A tip to keep the shower clean by drying all components with a soft cloth after use.

Water System Change

Guidance on changing the Aqualisa SmartValve when switching water systems.

Troubleshooting Common Issues

Controller LED Behavior

Understanding controller LED flashing and color changes during startup sequence.

Controller Unresponsive

Actions to take when the controller shows no lights or is blank.

Pump Noise and Low Flow

Diagnosing pump noise and low flow issues, including air locks in gravity-fed systems.

Low or No Flow

Troubleshooting causes for low or no water flow, such as restrictions or blocked hoses.

Temperature Control Issues

Resolving problems with adjusting or controlling shower temperature.

Fluctuating Water Temperature

Identifying causes of fluctuating water temperatures, like airlocks or incorrect settings.

Low Water Temperature

Addressing issues where the water temperature is too low.

Communications Issues

Checking data cable connections for issues between the SmartValve and diverter.

Combination Boiler Demand

Troubleshooting when a combination boiler cannot meet shower demand.

Advanced Troubleshooting

Temperature Stability

Addressing issues where controller temperature display does not stabilize.

Temperature Too Hot

Troubleshooting when the shower temperature is too high.

Controller Stays Illuminated

Resolving the controller remaining illuminated after the shower is switched off.

Incorrect Outlet Flow

Troubleshooting water flow from the incorrect outlet on divert models.

Flow Not Switching

Diagnosing issues where water flow fails to switch between outlets.

Water Dripping After Use

Addressing water dripping from shower outlets after the shower has finished.

Flow Shuts Off By Itself

Troubleshooting the flow shutting off due to maximum run time or app timer settings.

Registration and Support

Product Registration

Information on registering your product to increase the guarantee from 1 year to 5 years.

Need Help?

Resources for assistance, including FAQs, Customer Service, Live Chat, and email.

Overview

This document is a user guide for the Aqualisa Quartz Blue™ shower controller, detailing its functions, usage, and maintenance. The guide covers both single and dual outlet (divert) models, as well as adjustable and fixed shower heads.

Function Description

The Aqualisa Quartz Blue™ controller is a smart shower system designed to provide a personalized showering experience. It features a rotary temperature control bezel and a start/stop button. The system incorporates an Aqualisa SmartValve™ which manages water flow and temperature. The Quartz Blue™ system is also "smart connected," allowing users to unlock additional features through a free Aqualisa app, including water consumption analysis and enhanced user functions. Voice activation is also supported. The system includes a safety feature that limits the maximum run time to 20 minutes, which can be overridden or adjusted via the app. For dual outlet models, the controller allows users to divert water flow between two outlets by pressing and holding the start/stop button. The system also includes a bath overflow filler, which engages and disengages a plug fitting.

Usage Features

To operate the shower, users simply press the start/stop button on the controller. The temperature can be adjusted by turning the bezel during water flow. Upon activation, the shower defaults to a temperature of 39°C. A blue LED display flashes until the selected temperature is reached, then remains constant, indicating the shower is ready. To turn the shower off, the start/stop button is pressed again.

For dual outlet (divert) models, while the shower is in use, pressing and holding the start/stop button for over 3 seconds will divert the flow between the first and second outlets. The first outlet will automatically stop, and the second will start. A slight temperature change may occur when switching outlets due to system pipe runs.

The adjustable shower head offers four spray patterns: Inner, Middle, Outer, and Eco. These patterns are selected by rotating a spray plate lever clockwise or anti-clockwise. The 'Eco' mode, position 4, provides the same spray pattern as position 3 but offers up to 25% water saving, depending on the water system. The shower head's height can be adjusted by pressing a button on the handset holder, allowing it to move up or down the rail. Angular adjustment is achieved by carefully pulling or pushing the shower head against the ratchet in the holder. To remove the shower head, users depress the anti-swivel locking button on the handset and unscrew the hose.

The fixed shower head's angle can also be adjusted. It is mounted on a multi-directional ball joint, allowing for minor angular adjustments in any direction by carefully holding and moving the head. Users are advised not to force the head beyond its natural stopping point.

The Aqualisa app enhances the user experience by allowing remote operation of the shower and providing access to various settings. The app guides users through creating a "Your Home" profile and connecting the shower to their Wi-Fi network. Wi-Fi setup is activated by pressing and holding the start/stop button on the main controller for 6-8 seconds until the LEDs flash green. The LEDs will flash rapidly while searching for a Wi-Fi network and then turn solid green upon successful connection. If the timer setting is adjusted in the app, the shower will run for the newly set duration, overriding the default maximum run time.

Maintenance Features

Regular cleaning is recommended to maintain the shower's effectiveness and prevent hard water scaling. The product should be cleaned using only a soft cloth and washing-up liquid. Abrasive cleaners should not be used. The bath system's 'click clack' waste plug mechanism should be kept clear of debris to ensure a watertight seal; the plug can be unscrewed for cleaning.

The shower head incorporates a 'clear flow' system to reduce the need for chemical descaling. Users can break down scale buildup by gently rubbing the flexible tips of the jets during use. This should be done regularly, as often as once a week in hard water areas, as scale buildup can affect the spray pattern and performance and may affect the warranty. If chemical descaling becomes necessary, the shower head should be removed and immersed in a mild proprietary descaler (e.g., vegetable-based or plain white vinegar). Cleaning and maintenance should not be undertaken by children without supervision.

To avoid water dripping from the shower head after use, it is advised to tilt the head back to allow residual water to drain out. This recommendation applies to both adjustable and fixed shower heads.

Troubleshooting information is provided for various issues, including controller unresponsiveness, pump noise, low/no flow, temperature control problems, and water system changes. For instance, if the controller LEDs are flashing and changing color during power-on, no action is required as this is part of the start-up sequence. If the controller is unresponsive, users should check the power supply and data cable connections. For low/no flow issues, especially in gravity-fed systems, an airlock might be present, which can be resolved by disconnecting the handset, setting the temperature to cold, and gradually increasing it as water flows. Restrictions in the waterway or blocked/kinked hose liners should also be checked. The guide also advises on checking inlet filters and ensuring correct SmartValve™ installation for specific water systems. For issues related to temperature, users are guided to check water supply temperatures, logic module settings, and ensure balanced water supplies.

The guide also provides information on how to register the product for an extended guarantee and offers contact details for customer service, including phone numbers, live chat, and email support.

Aqualisa QUARTZ BLUE Specifications

General IconGeneral
TypeDigital Shower
FinishChrome
Power SupplyMains
Temperature ControlThermostatic
ControlRemote Control
Water System CompatibilityCombi Boiler
Shower HeadAdjustable
InstallationExposed or Concealed
OutletsSingle Outlet
Warranty5 Year

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