Cooler Is Not Dispensing any Water
STEP 1
Check faucets to determine if water is blocked by any obstructions
STEP 3
STEP 2
Cooler is dispensing water but it is not chilled
STEP 1
If compressor is not functioning, call 1-866-872-5722 to receive
additional support
Turn the thermostat a 1/3 turn clockwise to resemble the picture shown
Only if your cooler has frozen, turn the cold water thermostat down by
turning a 1/4 turn counter clockwise.
Check that cold water thermostat is not turned to the off position (picture
shows thermostat in factory set "ON" position. The "OFF" position would
be a 1/3 turn counter clockwise
Confirm that cooler is not frozen by checking inside water tank, and
determining if water is frozen. If frozen unplug the water cooler and let
thaw, then proceed to the next step. If your cooler is not frozen skip
ahead to step 3
Determine whether the compressor is working by putting your ear close
to the top of the cooler (if you hear silence, the compressor is not
working, if you hear a humming noise the compressor is working)
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