Getting Started
About Your New Cable Modem
The Touchstone CM820 Cable Modem is DOCSIS® 3.0 or Euro-DOCSIS™ 3.0 com-
pliant with the following features:
• Speed: much faster than dialup or ISDN service; up to eight times faster
than DOCSIS 2.0 cable modems
• Connectivity: supports Ethernet connection
• Flexibility: provides high speed data
• Compatibility:
– Data services: DOCSIS or Euro-DOCSIS 3.0 compliant and backward-
compatible with DOCSIS 2.0 or 1.1; supports tiered data services (if of-
fered by your cable company)
What’s in the Box?
Make sure you have the following items before proceeding. Call your cable company
for assistance if anything is missing.
• Cable Modem
• Power Cord
• Quick Installation Guide
• Wall-Mounting Template and Instructions
• Ethernet Cable
• End User License Agreement
Touchstone CM820 Cable Modem User’s Guide
Safety
Getting
Started Installation
Ethernet
Configuration Usage Troubleshooting Glossary
8
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