Arris Touchstone TG2492 - Page 4

Release 24 STANDARD 1.2 April 2016 Touchstone TG2492 Telephony Gateway User Guide
© ARRIS Enterprises, LLC, 2015-2016. All Rights Reserved. 4
TCP/IP Configuration for Windows XP ............................................................................. 28
TCP/IP Configuration for Windows Vista ......................................................................... 29
TCP/IP Configuration for Windows 7, Windows 8, or Windows 10 ................................ 29
TCP/IP Configuration for Mac OS X ................................................................................. 30
6.
Using the Telephony Gateway ............................................................................... 31
Setting up Your Computer to Use the Telephony Gateway ............................................ 31
Indicator Lights for the TG2492 ....................................................................................... 32
Wiring Problems ..................................................................................................... 32
Patterns: Normal Operation (LAN and Telephone) ................................................ 33
Patterns: Normal Operation (WAN) ....................................................................... 33
Patterns: Startup Sequence .................................................................................... 34
Using the Reset Button ........................................................................................... 35
Resetting the Telephony Gateway to Factory Defaults .......................................... 36
7.
Troubleshooting .................................................................................................... 37
The Telephony Gateway is plugged in, but the Power light is Off .................................. 37
I'm not getting on the Internet (all connections) ............................................................ 37
I'm not getting on the Internet (Ethernet) ...................................................................... 37
I'm not getting on the Internet (Wireless)....................................................................... 38
My wireless Internet connection stops working sometimes .......................................... 38
I can get on the Internet, but everything is slow ............................................................ 38
I don't have a dial tone when I pick up the phone - why? .............................................. 38
8.
Glossary ................................................................................................................ 40