Arris Touchstone TM804G - Getting Started; About Your New Telephony Modem; Whats in the Box; Items You Need

Release 8 STANDARD 1.1 August 2016 Touchstone TM804G Telephony Modem User Guide
© 2011-2016 ARRIS Enterprises LLC. All Rights Reserved. 10
Chapter 3
Getting Started
About Your New Telephony Modem
The Touchstone TM804G Telephony Modem is DOCSIS 3.0 or Euro-DOCSIS 3.0 compliant with
the following features:
 Speed: much faster than dialup or ISDN service; up to eight times faster than DOCSIS 2.0
cable modems.
 Connectivity: supports Ethernet connection
 Flexibility: provides four independent lines of telephone service as well as high speed data
 Compatibility:
• Data services: DOCSIS or Euro-DOCSIS 3.0 compliant and backward-compatible with
DOCSIS 2.0 or 1.1; supports tiered data services (if offered by your service provider)
• Telephony services: PacketCable™and Euro-PacketCable 1.5 or 1.0 compliant
What's in the Box
Make sure you have the following items before proceeding. Call your service provider for
assistance if anything is missing.
 Telephony Modem
 Power Cord
 Battery
 Quick Installation Guide
 Wall-Mounting Template and Instructions
 Ethernet Cable (CAT5e)
 End User License Agreement
Items You Need
If you are installing the Telephony Modem yourself, make sure you have the following items
on hand before continuing:
 Telephony Modem package: see What's in the Box (page 10) for a list of items in the
package.