Arris Touchstone TM804G - Page 4

Release 8 STANDARD 1.1 August 2016 Touchstone TM804G Telephony Modem User Guide
© 2011-2016 ARRIS Enterprises LLC. All Rights Reserved. 4
Tools and Materials ................................................................................................ 26
Location ................................................................................................................... 26
Wall Mounting Instructions .................................................................................... 26
Desktop Mounting Instructions .............................................................................. 28
Connecting the Telephony Modem ................................................................................. 28
6.
Configuring Your Ethernet Connection ................................................................... 30
Requirements .................................................................................................................. 30
How to use this Chapter .................................................................................................. 30
TCP/IP Configuration for Windows Vista ......................................................................... 30
TCP/IP Configuration for Windows 7, Windows 8, or Windows 10 ................................ 31
TCP/IP Configuration for Mac OS X ................................................................................. 31
7.
Using the Telephony Modem................................................................................. 33
Setting up Your Computer to Use the Telephony Modem .............................................. 33
Indicator Lights for the TM804G ..................................................................................... 33
Battery Mismatch ................................................................................................... 34
Wiring Problems ..................................................................................................... 34
Patterns: Normal Operation ................................................................................... 34
Patterns: Startup Sequence .................................................................................... 35
Using the Reset Button ........................................................................................... 36
Booting from Battery .............................................................................................. 36
8.
Troubleshooting .................................................................................................... 38
The Telephony Modem is plugged in, but the Power light is Off .................................... 38
I'm not getting on the Internet ........................................................................................ 38
I'm not getting on the Internet (Ethernet) ...................................................................... 38
I can get on the Internet, but everything is slow ............................................................ 39
I don't have a dial tone when I pick up the phone - why? .............................................. 39
9.
Glossary ................................................................................................................ 41