EasyManua.ls Logo

AT&T 974 User Manual

AT&T 974
106 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
AT&T Small Business System
Speakerphone with Intercom and
Caller ID/Call Waiting 974
Please also read
Part 1 — Important
product information
USERS MANUAL
Part 2
© 2006 Advanced American Telephones. All Rights reserved.
AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.
974CIB_06 4/7/06 3:32 PM Page II

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the AT&T 974 and is the answer not in the manual?

AT&T 974 Specifications

General IconGeneral
BrandAT&T
Model974
CategoryTelephone
LanguageEnglish

Summary

Product Overview

Before You Begin

Parts List

Lists all components included in the phone's packaging.

Tools Needed

Specifies the necessary tools for phone installation.

DSL Users

Glossary

Programmable Features List

Installation

Battery Installation

Instructions for installing a backup battery for power failure protection.

Table/Desk Installation

Steps for setting up the phone on a desk or table.

Wall Installation

Instructions for mounting the phone on a wall.

Convenience Ports

Menu Operation

Shortcut to Language Menu

Quick steps to change the display language.

Rapid Scroll

Feature to speed up scrolling through menu items or choices.

Feature Setup

Set One Touch Preference

Choose if EXT buttons initiate intercom or one-touch calls.

Assign an Extension Number to Your Phone

Assigns a unique extension number for intercom functionality.

Turn the Ringer On or Off for Each Line

Controls whether the ringer is active for individual phone lines.

Select the Ringer Type

Allows selection of different ring patterns for incoming calls.

Set Delay Ring

Configures the delay before incoming calls ring at the extension.

Turn Auto-Mute On or Off

Controls automatic muting for pages or room monitoring.

Set Dial Mode

Selects between Tone (DTMF) and Pulse (rotary) dialing.

Turn Hold Reminder On or Off

Enables or disables audible reminders for calls on hold.

Set the Time and Date

Sets the current time and date displayed on the phone.

Turn Line Usage On or Off for Each Line

Manages which phone lines are active for calls and intercom.

Assign the Prime Line (Line Preference)

Designates the default line for automatic selection.

Set Automatic Mode

Chooses default mode (speakerphone/headset) for calls.

Set the Scroll Rate

Adjusts the speed for rapid scrolling through menus.

Turn Screen Backlight On or Off

Controls the illumination of the phone's display screen.

Turn COVM Indicators On or Off for Each Line

Manages the display of voice mail indicators for each line.

Reset COVM Indicator

Clears the voice mail indicator when no new messages are present.

Program Home and Local Area Codes

Sets home and local area codes for Caller ID display.

Assign the Line Group for This Phone

Assigns the phone to a specific line group for system management.

Erase All Settings and Return the Phone to Default Settings

Resets all features and programming to factory defaults.

Set This Phone to Be the Centrex Console Phone

Configures the phone as the central console for Centrex service.

Set the Centrex Console Delayed Ring Time

Sets the delay before calls route to the console phone.

Set the Display Language

Changes the language used for screen displays.

Telephone Operation

Make or Answer a Call

Guides on initiating and receiving calls via handset or speakerphone.

Headset

Instructions for using a headset with the phone.

Switch Between Handset, Headset and Speakerphone

How to switch audio modes during a call.

Timer

Explains the automatic call timer and its behavior.

Call Privacy

Features to control line access during a call.

Do Not Disturb

Activates/deactivates the DND feature to block interruptions.

Volume

Controls handset, speakerphone, and ringer volume levels.

Redial

How to redial the last dialed number.

Redial Stack

Reviews and dials numbers from the last six calls.

Auto Redial

Automatically redials a number up to ten times.

Hold

Puts a call on hold and how to release it.

Switch Between Lines

How to manage multiple active phone lines.

Mute

Silences the microphone so the other party cannot hear you.

Flash

Activates telephone company services like call waiting.

Temporary Tone Dialing

Switches from pulse to tone dialing during a call.

Conference Calls

Sets up three-party calls and intercom conference calls.

Transfer a Call

How to transfer an answered call to another system phone.

Transfer a Call and Speak to the Receiving Party

Guides on announcing calls before transferring them.

Answer a Transferred Call

How to answer a call that has been transferred.

Low Battery Indicator

Indicates when the battery needs replacement or is missing.

Lights and What They Mean

Explains the status and meaning of various phone indicator lights.

One Touch Operation

Store a Number in a One Touch Location

Step-by-step guide to saving phone numbers for one-touch dialing.

Store a Pause in a One Touch Entry

How to include dialing pauses in one-touch entries.

Store Temporary Touch Tone Signals in a One Touch Entry

Saving touch-tone sequences for special services in one-touch entries.

Store a Flash in a One Touch Entry

Saving switchhook flash signals for special services in one-touch entries.

Review a One Touch Entry

How to view stored numbers in one-touch locations.

Dial a One Touch Number

Instructions for dialing stored numbers using one-touch buttons.

Directory Operation

Menu Structure

Outlines the menu hierarchy for directory functions.

Store a Name and Number in the Directory

Steps to add new contact entries to the directory.

Store a Pause in a Directory Number

Including dialing pauses within directory entries.

Store a Temporary Tone Signal in a Directory Number

Saving touch-tone signals for services within directory numbers.

Store a Flash in a Directory Number

Saving switchhook flash signals within directory numbers.

Review Directory Entries

How to search and view entries stored in the directory.

Edit a Directory Entry

Modifying existing names or numbers in the directory.

Dial a Number from the Directory

How to make calls using numbers stored in the directory.

Remove a Name and Number from the Directory

Deleting individual contact entries from the directory.

Remove All Entries from the Directory

Deleting all stored contact entries from the directory.

Intercom Operation

Basic Intercom Operations

Overview of intercom functions like page, page all, and conference.

Make an Intercom Call with the Handset

Steps to initiate an intercom call using the handset.

Make an Intercom Call with the Speakerphone or Headset

Steps to initiate an intercom call using speakerphone or headset.

Answer an Intercom Call

How to receive and answer incoming intercom calls.

End an Intercom or Page Call

How to terminate an intercom or page conversation.

Page a Specific Extension (Single-Phone Page)

How to page a single, specific extension.

Answer a Single-Phone Page

How to respond to a page directed to your extension.

Page All System Phones

How to broadcast a page to all phones in the system.

Answer a System-Wide Page

How to respond to a page sent to all system phones.

Make an Intercom Conference Call

How to add an intercom extension to an existing call.

Room Monitor

Uses the phone's speaker to monitor sounds in another room.

Caller ID Operation

Caller ID Display

How incoming caller information is shown on the screen.

Call Waiting

How to manage calls when using Caller ID with Call Waiting.

Calls Received on Two or More Lines Simultaneously

How to view Caller ID for multiple incoming calls on different lines.

Display Screen Messages

Explains various messages that can appear on the phone's screen.

Message Waiting and NEW CALL Light

Indicates status of new calls and voice mail messages.

Call History

How to view call history summaries and details.

Review Records in Call History

Steps to view individual call records in the call history.

Remove Calls from Call History

How to delete specific call records from history.

Remove All Calls from Call History

How to clear the entire call history.

Dial a Number from Call History

How to make calls using numbers stored in the call history.

Dial Options

How to change the number format for dialing from call history.

Save a Name and Number from Call History to the Directory

How to add call history entries to the phone's directory.

Save a Number from Call History to a One Touch Location

How to save call history numbers to one-touch dialing locations.

Adding a Fax Machine

Using a Fax Switch

Explains the function and use of a fax switch.

General Product Care

Technical Specifications

In Case of Difficulty

Telephone Operation Problems

Solves issues related to intercom, paging, and conversation interruptions.

Caller ID Operation Problems

Addresses issues with NEW CALL light, COVM display, and indicators.

Expanding the Phone System

Line Groups

Explains how to group phones for line sharing and status indication.

Private Lines

How to assign private (direct) lines to specific extensions.

Centrex Operation

Enable the Console Phone

Steps to designate a phone as the Centrex console.

Console Operation

How the console phone handles incoming calls and Centrex lines.

Set Ring Delay Duration

Configures call routing delay for console phone reception.

Answer a Delayed Ring

How to answer calls that have been delayed to the console.

Pick Up Another Station’s Line

How to access and use other phone lines via the console.

Related product manuals